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October 2023 by Desiree Lawley
Mr.joaquin was very patient with me and my Autism son with getting his tablet and setting it up with the wireless headphones. ?
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June 2023 by Saricho Bella
I have been so many metro pcs, but I never seen this kind of such a worst customer service and I was waiting more than 3 hours to install screen protectors and transfer the contact but the dealer doesn’t have any clue about the accessories and he installed it wrong one.
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June 2023 by Melvin Lawson
Liars, they made me buy another phone before they fixed mine.
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March 2023 by Peter Richard
Excellent service on every visit to this store , fantastic.
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November 2022 by Lauren SJ
Very helpful in switching my mother's carrier from AT&T to been Metro. Got a great deal on 2 new phones and a plan for 2 lines with auto pay including insurance and unlimited everything. Plus free hot spot.
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October 2022 by A
It's heartily disappointing that Metro district manager allows this store to continue charging hidden fees to Metro customers; exaggerated amount than the standard Metro service fee. I went this store today to have my number activated on a new device, and they asked me double the regular activation fee. Can I say Metro PCs is a home for thief customer agents in store ? Yes if they continue to intentionally turn a blind eye! I think I should switch !!!!
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September 2022 by Misky Ababor
The best customer service always
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June 2022 by Delores Saunders
The young lady was really rude and inconsiderate to seniors.
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April 2022 by yordanos tadesse
This Metro by TMobile store is infested with thieves. May be an organized crime. I had a disguesting experience with a sales girl named Angie as well as the store owner. Angie actually rang the company cash register for $40 but took $130 and gave me a receipt for $130 cash transaction as I learned later. I called Metro by TMobile on their 800 number but no solution. Sounds like they cooperate with the bad store. Subsequently I reached out to the owner but his response was disguesting as well. Bottom line, they can NOT issue me the $90 refund due to me despite me having the original receipt for the transaction. I WAS DISGUESTED BY METRO BY TMOBILE. What happened to me might had happened with other people. My advise is DONT GO TO METRO BY TMOBILE STORES, YOU WILL GET BURNT.
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December 2021 by Ras Leul
The Lady who was working there was very very rude with attitudes and unprofessional.
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April 2021 by Alexander Martinez
Omar was one of the best workers in Metro by T-Mobile he had my attention the whole time he was assisting me. He sold me an iPhone SE for a good price and really cheap he explained the price step by step and he should receive a raise he’s a really good kid. I love this Metro by T-Mobile in Georgia they always are very respectful and their store is always clean.
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April 2021 by Martha Cruz
The guys at this store they are amazing they gave us a great service. I moved to metro by t-mobile a day ago and the guys were so kind and helpful. We got four motorola g stylus. I really recommend this store. ?
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April 2021 by Andre Cassell
They are great guys, they helped me a lot. Appreciate you.
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April 2021 by mimi gigi
This store has the best and more professional customer service, the representative was super knowledgeable and honest, thanks so much
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April 2021 by azeb tadele
This store has hidden fees. Beware! I went to switch my plan and get a free Samsung A21 device offered as promotion to switching from an eligible company. He then told me a fixed price to pay, which was far above the total sum of my monthly plans and taxes included. Initially, he didn’t want me to ask him about the price details and I insisted on knowing why I pay a fixed unreasonable price. He finally mentioned that it’s store fee ??. Additional payment of $60 for store fee? Funny! I went to another MetroPcs Store to cross check and they don’t have anything called store fee, and I was welcome and asked to pay the right amount after tax, plan and activation fee. Don’t make this store location your choice, or ask price details. (I am re-posting this post to the correct store location - to the one located on Georgia & Kennedy St . Apologies for previous post under another metro store).
