10AM - 5PM
1100 New Jersey Ave SE Ste 2000, Washington“The best UPS store I've been to in the whole DMV Mariah and V are so friendly so nice and so helpful every single time. overall the best experience This is the type of customer service you want everyday. kudos to them, they work really hard. if I could give him a hundred stars, I would because it never fails every time I go there they're always willing to help. get these girls a RAISE!!!!”
“Faith goes above and beyond to help me and other customers. She displays patience and professionalism whenever she assists anyone. I am always grateful for her help.”
“I went in here to get a couple of documents notarized today. Service was excellent and super efficient! I wish I had taken down the name of the good gentleman who helped me out -- thank you so very much!”
“This UPS store is the best that I've attended! The attendants, Brian and LJ, were so competent, attentive and efficient. They knew by rote memorization exactly the dimensions I would need based on a specific country's requirements, and provided me with excellent service. Truly the best service I have ever received from UPS. Thank you so much, Brian and LJ - you are so commendable!”
“We have had an amazing 10 year partnership with IO DC. They have supported us in creating efficiency as an adjunct to our back office functions, great conference spaces and of course our dedicated offices. The great value for us is that in this virtual era - we have a live GO TO person to help us with any of our Business needs - incoming mail, phones, outgoing package mailings, even ordering lunch for our business conferences! Thanks IO”
8:30AM - 4:30PM
2490 Market St NE, Washington“Absolutely Loveeeee this location, The lady Yolanda is amazing, I was having so much trouble at the self service kiosk while returning an amazon package and without me even having to ask, she came right over after assisting her customer. She is also nice and patient every single time I go in.”
“I use this location pretty often. Leonard helped with last minute shipments I needed to get out on a Friday for arrival on Saturday back in September. Most of the shipments made it, 2 were delayed (no fault of the store). The store team helped me sort out a partial refund.”
“Had to pick up some Amazon packages and thought I'd gotten everything, one of the employees ran me down like half a block away outside on one of the hottest days of the year to make sure I got another package. Way above and beyond expectations.”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
9AM - 5PM
3220 N St NW, Washington“This is absolutely the best UPS store I have ever been to. The staff is so incredibly friendly and positive--it makes you want to send packages. For DC, it is easy to park quickly and get in and out.”
“The staff all around was very ecstatic to help me and they did it in a timely and professional way! I want to especially thank ms.Priscilla for being so kind and understanding. Stop by this location whether dropping off or shipping off they’re there to help you get in and out precisely! Thanks again guys ”
“This post is long overdue as I’ve been going to this location for the last 3 years. I wish every UPS location had staff as friendly and helpful as the L St location!
From shipping to purchasing package materials, friendly conversations, and navigating package mix-ups during the holidays, the staff at this location have been nothing but helpful and kind.
10/10 recommend, 5 stars, all of the highest ratings!”
“Was hardly pressed and running late to get 4 photos edited and uploaded on 12 pages application and submit, then download the application and print them all within 45 munites. This lady in there was very professional and extremely helpful. Willing to do anything to make this happen. She said use your own computer to save some money and asked me to email the photos to her so she can edit them to save time whiles she was helping other customers at the same time. I am really grateful for people like you.”
“This store is my favorite UPS store in DC. I have used this store for years and I have always found the UPS representatives to be extremely helpful, knowledgeable and pleasant!”
“Every time I come to this UPS they have been helpful, knowledgeable, friendly, and efficient. They go out of their way to make things easier for their customers. I appreciate them!”
9:30AM - 3:30PM
1030 15th St NW, Washington“The owner is one of the kindest, most accommodating, and patient people in a city that can be very cold.
I was truly blown away by the level of care. There's a lot of UPS stores in DC, but I doubt another will give you the same quality of service”
“We were traveling and wanted to send some luggage, but we didn't know how to do it, so a Korean staff member was very kind and friendly and explained it to us in detail. Thank you very much!”
9AM - 5PM
825 21st St NW, Washington“We recently learned about UPS's Student Storage service and decided to give them a try. The entire experience was exceptional, thanks to their outstanding customer service and seamless communication.
Signing up on their website was straightforward and easy. I communicated with the new owner, Naman, several times via email. Naman was incredibly responsive, addressing all my questions promptly and even making special arrangements when I encountered a minor issue. The dedication to customer service was truly impressive.
On the scheduled pick-up day, Julio arrived on time and too great care loading all my daughter's items onto the truck. He was not only efficient but also professional, kind and helpful throughout the process as he recommended adding tape to a few packages.
When my daughter returns to campus, Julio will deliver all her items to her new room, making the move-in just as hassle-free. This service saved us significant time and money, as my husband and I usually fly in from California to assist with moving and storing all my daughter’s items offsite.
If you're considering using this service, don't hesitate! Our experience was nothing short of wonderful. Naman recently gained ownership over this store, and has shown a remarkable commitment to enhancing their customer service, and it's evident in the excellent service we received.”
9AM - 1PM
3430 Connecticut Ave NW, Washington“I had such a cheery experience visiting this location. The post office is typically a daunting experience for me but the one worker that helped me (Tammy) had such a helpful, sweet demeanor and completely turned my day around. I will go back solely for her good nature!”
“The UPS Store at Wharf is the best! I had a very important and large proposal that needed to be printed and bound. Mohammed went above and beyond to make sure the final version looked its best. Highly recommend this location.”