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January 2024 by Gabriela Jimenez
Once you are there you are good. However, it’s very hard to get in touch with them. You have to call over n over again! They also don’t return any voice mail calls.
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November 2023 by Fernando F
All in all, everyone is so nice and gracious. Ive been a patient since I was in grade school- I’m 32 yrs old now; I’m one of the people who call and leave a message about an appointment- and then miss the whole appointment altogether and then forget about it. “La Clinica” always demonstrates hospitality and concern but most recently a glimpse of their efforts to reach out and help their patients. I received a call from their billing/insurance department a few days ago requesting to update my insurance info and I have yet to send it to them. This place is a non-profit and is not part of a conglomerate array of health clinics that overcharge, mistreat people, or “accidentally” let people die. I also have to remember that this is not a hospital, nor am I super important for them to stop what they are doing to help me. I am humbled and will give them some time to respond the next time I feel so entitled to get an answer when I call the first time or when I need something urgently.
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November 2023 by ana montiel
If you are feeling sick and need a reference where to go this place won't help you at all , suppose to be la clinica del pueblo where you search for help and at least referrals you to the next helpful place. No empathy what's so ever. This place sucks now , if you hispanic don't go there ? , they will not help you. They are closed for the hispanic community ?
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June 2023 by eliseo juarez
Called for a week and just send me to the voice-mail saying that will return the call. They never did!Went in person and saw the front desk playing with her phone and she said they have not enough people to work. May the few they have should be working and not playing on their phones!!Terrible!!!!Don't know how they keep being financed!!!!!!Maybe I should record at the clinic calling and see what they do and then make it public or reach some department to make this noticed and public!!
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February 2023 by Nancy Rodriguez
Doctor's are great! Its the front desk who never answers the phone or decent enough to call backYou can never make an appointment because they don't pick up. The least they could do is have an answering service if they don't want to answer. Hospitals answer faster than these people.
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October 2022 by Justin Markesic
I would have to agree with some of the other reviews. I have been calling for the past 5 days and not a single time has anyone answered the phone. I've pressed numerous buttons to reach numerous departments- THEY NEVER ANSWER THE PHONE. It kind of makes one feel that they don't really care about their patients.
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August 2022 by Tyrone Calvin
What an amazing experience this clinic offers. I can write paragraphs of positive testimony, but to summarize, the nurses, receptionist, doctors, therapists all define selflessness.
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July 2022 by Calero Ramos
The doctors are very good, unfortunately the reception leaves much to be desired since they never answer the phone when you call, my experience has been terrible, since I am waiting for a referral for the mephrologist, I have been calling for 5 days for such a referral and they do not deign to answer much less return the call, not even because it is for a medical specialty! Unbelievable the negligence of these people, they should change the staff for a more efficient one
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April 2022 by Humberto Badillo Pua
(Translated by Google) I am one more Immigrant in this Country and I THANK God for allowing me to be a Patient for 3 years at the Clinic of the town.I attest to its excellent services and human quality for all people regardless of their immigration status.Attention is one of the best in this countryMy most sincere thanks to the entire team of the Clinica del Pueblo for their attention and services.(Original)Soy un Inmigrante más en este País y Doy GRACIAS A Dios por permitirme ser Paciente por 3 años de la Clínica del pueblo.Doy Fe de sus Excelentes Servicios y Calidad Humana para todas las personas sin Importar sus estatutos Migratorios.La Atención es de las mejores en este PaísMis mas sincero agradecimiento para todo el equipo de la Clínica del Pueblo por sus Atencion y servicios.
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March 2022 by J S
(Translated by Google) I have been a patient of the clinic for many years, my doctor Luján is a good doctor and I like the clinic but unfortunately the people who work at the front desk are not doing their job I can call thousands of times and they do not answer you but if you go personally You find them sitting at the clinic doing nothing. I'm sure it's not just me who's had this type of problem.I have been a patient of the clinic for many years, my doctor Luján is a good doctor and I like the clinic but unfortunately the people who work at the front desk are not doing their job I can call thousands of times and they do not answer you but if you go personally You find them sitting at the clinic doing nothing. I'm sure it's not just me who's had this type of problem.(Original)I have been a patient of the clinic for many years, my doctor Luján is a good doctor and I like the clinic but unfortunately the people who work at the front desk are not doing their job I can call thousands of times and they do not answer you but if you go personally You find them sitting at the clinic doing nothing. I'm sure it's not just me who's had this type of problem.yo he sido paciente de la clinica por muchos años mi doctora Luján una buena doctora y me gusta la clínica pero lamentablemente las personas que trabajan al frente desk no están haciendo su trabajo yo puedo llamar miles de veces y no te contestan pero si tú vas personalmente a la clínica las encuentras a ellas sentadas haciendo nada yo estoy seguro que no solo yo he tenido este tipo de problemas
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March 2022 by macadelix
Amazing doctors but poor choice of receptionist. I don’t understand why they choose hot Cheetos girls to be the face of their clinic.
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January 2022 by Elizabeth Hernandez
(Translated by Google) I have been a patient of this clinic for a long time I have my son too but I do not understand why they have people at the reception if they do not answer the calls and they make one go to the clinic when one enters they are entertained on the personal phones oh talking among them I have definitely I have seen a lot of change in personnel but not a change, this is already too much, they must pay attention to patients, we have been and we are still living in a pandemic, but their staff by not answering phone calls do not help to avoid leaving patients is the last straw???(Original)Soy paciente de esta clínica ya hace mucho tengo ami hijo también pero no entiendo para que tienen personas en recepción si no contestan las llamadas y lo hacen ir a uno hasta la clínica cuando uno entra están entretenidas en los teléfonos personales oh platicando entre ellas definitivamente he visto mucho cambio de personal más no un cambio esto ya es demasiado deben poner atención alos pacientes hemos estado y aun vivimos en pandemia pero su personal al no atender las llamadas telefónicas no ayudan a evitar las salidas de los pacientes es el colmo???
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August 2021 by Cinthya Aguilar
Horrible clinic! NEVER picks up the phone to make appointments, refill prescriptions, inquire about anything. You are better off being a patient somewhere else. I call for a week straight leave 3-4 voicemails and NEVER receive a call back!
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July 2021 by Tina Abrego
(Translated by Google) The only thing I have to criticize is very good that to belong to the clinic costs a little ... but once you belong there, very good attention(Original)Muy buena lo único que devo criticar que para pertenecer ala clínica cuesta un poco ..pero una ves perteneces ahi muy buena atención
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May 2021 by Forrest Snowden
Excellent service with top notch bilingual doctors.
