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July 2023 by Lorena Bobbitt
Horrible customer service,extremely overpriced for mediocre furniture. I purchased a table and chair set in March for $550 and here we are in June and just from SITTING in the chairs they look horrible. I went in today and the table and chair set is now $800. I asked how much for just the chairs the lady says $550 I said that’s how much I paid for my table in March. She says well the price has changed and I kindly walked out. Absolutely not and the audacity of MYSELF to try to get more smh never again.
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July 2023 by Ima Lemi
Three months ago, my sister and I went to this store to purchase new furniture. She waited for two months in order to get a different couch then what she chose. The store lied about what they had in stock and the delivery person charged her double the amount normal for no reason. She also bought a dresser and when she received it, it was completely different. The deliver person wanted pay for an incomplete order. Nobody knows what happened to the furniture that she ordered, and now she’s stuck. They are VERY UNPROFESSIONAL and give horrible customer service. I wouldn’t even recommend them to my worst enemy.
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November 2022 by Jennifer Lem’z
(Translated by Google) Do not buy anything in this place, I went to buy two beds I paid the best for the mattresses when they sent me the delivery to the house the lady sent me the worst mattresses, they were not the ones I paid for. Then I called him and he said that he had sent me the best, apart from that he did not send me the legs of the bed he told me that if I wanted them I would bring them and if I wanted a change of mattress that I take it or that I pay for the delivery again, when it's her fault. The lady is all lousy… what a bad service they really have. They steal because you pay to have the best and then they don't send for what you want...???????? Totally disappointed in this place(Original)No compren nada en este lugar, fui a comprar dos camas pague lo mejor para los colchones cuando me mandaron el delivery a la casa la señora me mando los peores colchones, no fueron los que yo pague. Luego le llame y dijo que me había mandado lo mejor, aparte de eso no me mando las patitas de la cama me dijo que si las quería que las fuera a traer y si quería cambio de colchón que lo llevara o qué pagara nuevamente el delivery, cuando es culpa de ella. La señora toda pésima… que mal servicio tienen la verdd. Roban porque uno paga para tener lo mejor y después no mandan por lo que uno quiere…???????? Totalmente decepcionada de este lugar
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September 2022 by Mihiret Huluka
They customer service is very bad. Even they didn’t talk to you properly. I paid for new table but they delivered to me broken and with out box. The lady working in store she is very rude.
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August 2022 by Ahmad Isleem
Good Quality and good customer service
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December 2021 by Vida Aleman
(Translated by Google) Excellent service ?(Original)Excelente servicio ?
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August 2021 by Kelvin Sorto
(Translated by Google) Poor quality of products and they do not want to change them and the man is not professional to serve the customers really dispassionate(Original)Mala calidad de productos y no los quieren cambiar y el señor no es profecinal para atender los clientes real mente desepsionado
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March 2021 by Silvia Martinez
Su garantía no es verdad cuando réglalas q salió malo o quebrado no lo cambian de hacen el loco. Tengo pruebas de una cama q compré y a los 6 meses el matter salió malo y no lo cambiaron . Son I responsables no es recomendado
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January 2021 by Nalini Chandrasekaran
very good place to purchase furniture.rates are reasonable. Things are reliable too..
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January 2021 by Melakusisay
I purchased a bed (no mattress) $800 with tax and delivery. I wanted to change it in the next day because the bed is too high however the boss of the store even he did not talk us as a customer. I have receipt which states 21 day return but on the other side for clearance and final no return. The bed I bought is new but he said even no change instead we bought. I asked him nicely to help us because my wife is pregnant and she cant clip on the bed. He did not tell us and there is no clear notice NO RETURN. There is cheating sale in this store. I saw disrespect and discrimination in this store He is completely bad man. He acted on me and upset me to do this comment as a customer. I am going to court and consumer protection too. He should learn at least the law in USA.No body above the law.
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January 2021 by Vanessa Gonzalez
Good quality I love the Services.
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January 2021 by tigist gidey
This guy he is not good because i bought bed 800 but I don't like this bed because very height but he doesn't return or he doesn't change
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January 2020 by Michael Moss
Did u Kno @DISTRICTOILCO delivers now!!! Check em out!
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December 2019 by Tosyne Tosyne
Do not patronize this guys. I bought a set of furniture and ripped off within 6 months
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April 2019 by Loyalty Briscoe
I have suspicions that this establishment is either discriminating against minorities or this is the biggest identity thief ring in history!!!I have (TWO)family members that wanted to do business with these people.With both members credit in good standing they were denied.Not because of credit but because they were told they were not the person on their DC issued licences.Whats more disturbing is this was told to my family members after Jerusalem Furniture took their social security numbers.Were really worried now because my family members had no knowledge of each others encounter with the same company.How often does this happen?!?!?My question is...if you have had similar issues with this establishment please reply to this post.Thank you
