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October 2023 by Lane Cooper
H&R Block -- and our advisor Larry Strauss -- have manged our constantly evolving tax situation for over a decade. He delivers clear and tangible value every year. Larry and H&R Block really do provide us with peace of mind...LC
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October 2023 by Marianna Blagburn
Very professional tax operation, from front desk staff to the tax preparer!
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May 2023 by Mathew Brady
Had a wonderful experience here today working with Rita Johnson! She's the best!!! She walked me through all my personal and business taxes in a very kind and professional way. She answered every single question I had in ways I could relate to and pointed out several key points I'd overlooked. The best part is I feel like I've made a friend I can't wait to visit again, which is a very rare thing! Thanks for everything!!
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April 2023 by Edward B.
Asked if I could get a second look before filing in order to save some money, and was told superciliously told, "We're in the business of making money." Super-rude.
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February 2023 by Christopher Thomas
The tax accountants are very nice and pleasant to work with; however, they are not competent in many respects. They did not understand how to process a back door ROTH IRA, they did not understand the differences between MFS/MFJ for student loan repayment purposes, and did not know how to process a tax loss harvest to maximize tax returns. I ultimately filed my taxes on my own despite paying for the tax preparation service.
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January 2023 by Dominic J.
The customer service is middling at best, and you get the feeling that your person is fumbling their way through your taxes but charging you a premium. Wouldn't come back here again.
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June 2022 by Samuel Mather
The best I can say about this place is they filed my taxes on time. They did not file my taxes *correctly*, and state refunds they didn’t claim have been trickling in as the filings are processed and corrected; they didn’t keep track of basic things, called at odd hours with repeat questions, and talked over me. If you just need to submit *something* for taxes, I guess they’re adequate. But considering the price, manners, and skill level, I can’t imagine trying this place again
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April 2022 by Jed Barnes
This place is a disaster. Unprofessional, incompetent, disorganized. Highly recommend paying a little more money and having your taxes prepared by an actual professional.
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April 2022 by Lisa Mize
My tax advisor was thorough, detailed and efficient!
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March 2022 by Trayonna Queen
Larry Strauss was rude and unprofessional and I would like someone from corporate to contact me about this matter. The fact that I heard his entire conversation bad mouthing my husband over the phone with Ms. Gracie is ridiculous. And the excuse o got was “that’s how he is” NO you are supposed to provide exceptional or even good customer service when working. Trying to keep composure I simply left the establishment and took my taxes elsewhere and they not only were understanding but didn’t try to make my husband seem like a “fool” for making an honest mistake.
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March 2022 by Carol Kitsa
It was very important for me to be there with Diana D, Bui whom I trust very much to do my taxes each year. It has been many many years that she has performed her best to complete my taxes.
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February 2022 by Bridget Burke
I like the online portal, uploading documents. This year excellent and prompt service, all remotely. Knowledge that if something goes wrong H&R will fix it.
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July 2021 by Lanise Williams
Mrs. Gibson was very professional and quick with the preparation of our taxes.
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June 2021 by Tyler W.
I got my taxes filed many months ago at H&R. I still have not received any refund or stimulus because of errors they made. This is return money that would've helped me out months ago if the people here knew what they were doing. I have to prove my identity multiple times due to wrong information being put in
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June 2021 by Margaret Fisher
I love, love love Larry Strauss. His knowledge and advice have served me well over the years, and I really appreciate that he has developed institutional knowledge of my circumstances. Yes, you folks are pricey, but I get my money's worth.
