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August 2024 by Charise Van Liew
The main pharmacist is excellent. I don’t understand the bad reviews. It takes a while to get through via phone some days but other than that, haven’t had any issues.
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July 2024 by Alicia Caraballo
While the pharmacists here are pleasant and always willing to help, they lack the organization or coordination to communicate effectively to patients. If I don't call them personally after my doctor sends over the prescription, I won't get my medication. It is extremely frustrating to have to do this when they offer an online portal to put in orders (mine somehow go from "in process" to appearing as if they haven't been requested). Dealing with health issues is hard enough, and customers should not have to call in to make sure that the pharmacy does their due diligence to put in the order for an often "back-ordered" medication.
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July 2024 by Andy McKinley
Very efficient and friendly service. The pharmacist was able to fill my prescription after 2 other pharmacies bungled it.
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April 2024 by Doreen Berry
Excellent customer service and very good place to shop always have beautiful produce and keep stocks up on products in the store ?
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February 2024 by Jay Mc
Extremely unreliable pharmacy. Dealing with mental health concerns is difficult enough without having to deal with such a poorly run pharmacy. Calls are never answered and it is always a process to get any medication filled.
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February 2024 by John Bowden
no one answering phones during business hours
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February 2024 by Jacquelyn Miller
If I could give zero stars, I would. Called to ask if an Rx was in stock, the pharmacist said, "potentially" saying he could not confirm it for some reason, but told me to walk over to their store "they might still have some when I walk over". Walked over...there was none in stock... he just wanted to plug in my insurance card number in person... he didn't even bother to check before I walked in. Turns out he admitted that when I called, he hadn't actually checked if any was in stock...
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December 2023 by Shayne Cherry
There’s a female pharmacist that shouldn’t be in the medical profession, that’s working here, as many others noted. The other pharmacists are mostly ok (1, is pleasant & understanding).If you try and call to have a question answered you need to dedicate 20+ mins & a glass of wine to keep you patient.Avoid unless absolutely necessary.If you come here on the weekends — forget about it!! - save yourself the struggle.
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December 2023 by Marie SF
They never pick up the phone.
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October 2023 by MOLLY REILLY
Update: was on hold for over an hour. Called back to try and connect again and they hung up on me. I will be using a different pharmacy from here on out. DO NOT UTILIZE THIS PHARMACY IF YOU NEED MEDICATION IN A TIMELY MANNER!I use this pharmacy as it is the nearest one to where I live and also is my grocery store. But, I have found it increasingly more and more difficult to ever get a pharmacist to answer the phone. It's very difficult to re-order my prescriptions and I have also found that the last three times I've gone to pick up my prescription, despite having made a note that I need the name brand product, they don't tell me until I arrive that it's the generic. They then tell me that it will be multiple days before they can get the correct item so they've had to send me elsewhere to pick up the correct medication. I think I may need to just switch pharmacies altogether to avoid this cycle.
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October 2023 by Mike Mullane
Unreliable service. I recommend people use a different pharmacy service. They never have prescriptions or vaccines ready. This includes situations when making an appointment for a vaccine.
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August 2023 by Ryan Maloney
Horrible service.
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August 2023 by Samone Doe
My doctor called in my script around 1:30ish today, spoke to someone, and was able to confirm that they had the meds in stock and that it would be ready within an hour.
I arrived to pick them up around 4:45, 15 min prior to close. When I was up next at the counter they told me they were about to close and wouldn’t fill my script.
Of course I was caught by surprise and proceeded to ask questions since The script was called in around 130, we were told it’d be ready in an hour. They proceed to claim to not have spoken to my doctor, and that my doctor left a voicemail. BUT, my doctor is adamant she did NOT leave a voicemail and talked to a person bc she made sure she got the timing since she knew I needed to start my script today and would be out running errands. See I typically use the cvs pharmacy across the street but they are closed on sundays and we weren’t unable to reach a pharmacist.
I’m mostly confident the staff this evening lied to my face and refused to provide me service given the time. As a result, I’ll be late on starting my script and wasted a trip. Pretty nasty business and patient service if you ask me.
Hopefully tomorrow they’ll have my medicine ready.
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March 2023 by Steve L.
We had never been to a HT before. Nice experience lots of good quality choices. Well marked and easy to find what you want.
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March 2023 by Matt Humphrey
I have never experienced such rude behavior in my life. My doctor sent two prescriptions to the Harris Teeter Pharmacy 1201 First St NE, Washington, DC location at 5pm. Knowing this pharmacy is always slow, I waited until 6:45pm to pick it up keeping in mind that they close at a ridiculously early 7pm. The pharmacist was sitting on her fat behind staring at the clock and huffed and muttered a rude remark when she finally noticed me standing at the counter to be waited on. She never smiled, rudely asked my date of birth, stomped around looking for my script, never said another word but how much I owed. When I got outside, I noticed she only gave me one of the two my doctor sent in. It was a minute after 7, 7:01, and while she was still there, refused service that she should have given me to begin with if she was doing her job correctly. I told her I needed my medicine that my doctor wanted to me start on it immediately and for someone who works in medicine should see that given the type of medicine. She just said, "tough come back tomorrow". This woman should not be working in healthcare if she provides this type of customer service. She also refused to give me her name and laughed when I asked for it. Harris Teeter, this might be the last of me since your employee refused to provide customer service on an urgent prescription that she should have given me the first time if the heifer was doing her job. All of them a rude. I wouldnt be surprised if they make numerous errors each day since they only thing they are good at is sitting on their butts.
