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June 2024 by Cody Prescott
The entire staff consistently provides exceptional service, with Diamond, Cornell, and others delivering top-tier assistance.
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May 2024 by Destany Harrison
Poor customer service waited almost 5-10 to be greeted and multiple employees walked back and forth not one greeted ask did I need help until the end one guy came and asked if anybody came to help atp I'm just ready to leave even at Saks or Neiman Marcus you get greeted in a decent timely manner.
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May 2024 by Vin Lesrey (Vinrey)
My go to Gucci place. Not crowded and always courteous and professional, too bad my rep transferred to their Jersey store. But no matter what they always take care of you
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April 2024 by Jared Floyd
Not a great men’s selection. Very young sales associates. Cool store and convenient location
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April 2024 by Olivia Paoletti
Had a fantastic experience at this location. The customer service was welcoming, friendly, and our knowledgeable shop associate, Shaniqua was so very helpful and patient with my fiancés daughter who wanted to try several bags and we were clearly unsure if we were purchasing on this date. We will be back! Thank you so much, and 5 stars to this team.
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April 2024 by Explore world With ozzy
Excellent service love it
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April 2024 by Paul
My lady made her choice here and they had just what she wanted. Very friendly staff. Very clean and great area
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February 2024 by Carl Fuchs
Favorite Gucci store. Good selection of men’s ready to wear (what I personally buy) but a large amount of women’s bags and all footwear and accessories. Staff is always friendly and welcoming. Christian (my SA) has been working with me for about 6 months and has been great. Especially since I live out of town but visit frequently. My SA Frank(Fadi) was my first and definitely set the standard. Overall, this particular boutique has given me the best sales experience of any boutique and brand.
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January 2024 by Alejandro Flores
Loveeee
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January 2024 by Ahmed Madha
Wait 45 Mins for pack really rude and worst service
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December 2023 by David A.
Absolute HOT MESS. For high end luxury retail, the staff is poorly trained and disheveled. They are inattentive and lack focus when assisting a guest. When one is looking to purchase a pair of shoes at a price of over $1000, I expect expert service and prompt, competent attention. It took a ridiculously long period of time to bring sizes to the sales floor and the staff kept wandering off. I'm convinced this is a fake Gucci store because it is positively off brand in service and selection. Save yourself the disappointment and order online. Perhaps they could start by tailoring the navy blazers of the gentlemen who staff the store. They look like they should be working at Kohl's.
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December 2023 by Paulette D C.
I always have a great experience when shopping at this location. No pressure to buy and customers are free to look around. I have purchased a few items and love the quality. You can find something for any budget.
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November 2023 by Eric H.
I have worked with Joey Zhang several times over the last 3 years and cannot imagine working with anyone else (don't get me wrong, they are all outstanding). Even when I have no intention on purchasing anything, she takes the time to at least say hello when I am browsing, remembers my name, remembered my wife's birthday and simply is a joy to interact with. She is also very knowledgeable about Gucci products and how to ensure you are satisfied with your purchase to the fullest. I always look forward to working with Ms. Zhang.
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November 2023 by Quinisha Mack
I have amazing experiences every time I go! Brandon AND HIS TEAM are the best! I highly recommend them!
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November 2023 by Noor B.
Gucci stores are so aesthetically pleasing and this store is no different. We love strolling in City Center and always stop by Gucci to browse or shop. I highly recommend working with Jonathan. He is a wonderful sales associate, very personable and professional.