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April 2024 by Melissa Neuman
One star because I can’t give zero. The worst customer service, they take forever to refill prescriptions, I’m always placed on a “brief hold” for 5-10 minutes when I call (I often call back because I assume they’ve forgotten I’m on the line). Sometimes they get impatient with me because they’ve already filled something that I *didn’t ask them to* and it’s been waiting for pick-up. After 1.5 years of giving them a try I will no longer be using Grubbs for my prescription needs, which is disappointing since it’s the only local pharmacy in my area of town.
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April 2024 by Henry Allison
Grubs will not accept my prescriptions. Because I chose online RX
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January 2024 by Valencia S.
grubb's pharmacy is the worst! the pharmacy techs are very rude and disrespectful. i have been calling all morning about antibiotics for a viral infection and pneumonia that the dr sent over. i know that they don't care and are just there for a check. don't expect them to care, show empathy or compassion for anything. instead of saying the meds are out of stock so you can send the prescription somewhere else they keep lying saying someone will call you back and never do. your meds delivered sameday or next day and it takes three or four days for lifesaving meds to be delivered. bull!!! they are lazy, trifling, pathetic, inexperience and unprofessional. they give anybody a pharmacy tect licsence these days. can you say better business bureau
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December 2023 by Shirley Thomas
I have been going to GrubbPharmacy forever. There services are great just like the staff that works there. Have seen some leave and others come. The Pharmacists do great work and wait time is never to long. Hats off to all of you.Just need to say from one of your comments I read COVID is here to stay ...Facts
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December 2023 by Christy Miller
I have never reviewed a pharmacy before but I go out of my way to get my prescriptions filled here. The staff are always ridiculously kind and helpful. They go above and beyond consistently. I witnessed a customer verbally abuse the pharmacist, yet she remained patient and professional. I have always had a positive experience and today I realized many times people only share their negative encounters. I will never go to another pharmacy!
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June 2023 by Regina okumko Okumko
The pharmacist and everybody are very good at Grubbs Pharmacy you get your medicine on time it's a nice place.
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May 2023 by Yolanda Powers
You would usually get 5 from me, but today I was unsatisfied. After picking up my medication. I got me some coffee. Paid for my coffee and other items. I was trying to set up my ride and was told I could not sit there, because of Covid. There is no signage and as far as I'm concerned Covid is over.
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February 2023 by Danielle Charles
Between the pharmacist "Jepardi" who does not want to take doctor's office calls and the tech, Michelle, who has been granted all authority to rudely dismiss clinical professionals, this is a disaster.
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May 2022 by Kul Mea
Staff really don’t know how to handle customers. They’re always rude and pushy
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May 2022 by .
Staff are extremely rude and unprofessional. I was accused of stealing during my visit. Definitely not coming back
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March 2022 by David Lapin
Ower resolves issues very well,and seems concerned about customers meds.
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November 2021 by Cinnamyn Scott
Since they have all these young people working in there they dont have it together they dont call and say we have a prescription ready....I called they said my prescription was ready got there they couldn't find one and fail to tell me my insurance didnt cover the other waste of time and gas #Agoodpharmacyishardtofind
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April 2020 by Kariann Russo
Very nice. Highly recommend.They have alot of great vitamins and tinctures. So much better than the other large brand pharmacy.
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December 2019 by Children O.
God awful ! The technicians are told to follow the customers around which is so ridiculous because not everybody steals ! My 7 year old daughter even came up to me and said the lady keeps watching me mommy that hurt me because I'm here to get my meds and a few front store items why is my 7 year old being watched like a criminal. The male front store cashier's attitude is disgusting!!!! I brought my items To the counter in which he told me " ma'am it's about that time for me go take them items to the back I'm gone " who says that to a paying customer ?? He's jacket said Sean Givens I said young man I understand your about to leave but you could of said that in a more professional manner in which he replied " I mean I'm just saying it is what it is them ladies back there can help you not me " I left the items at the counter and left I will not be disrespected at a place I spend my money at !! I will be transferring my meds when they open on Monday what ever you do take your business elsewhere please !
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November 2019 by Marcella Jones
I've been going to this pharmacy for 2+ years now I Absolutely love this place, and all the staff!!! Everyone is always so friendly and nice, they are all awesome, their customer service is outstanding!!!!!
