Giant Food is a neighborhood grocery store that has served the community for over 75 years. It offers a wide selection of quality products at good value, with frequent Bonus Buy deals, online coupons, loyalty rewards, and options for curbside pickup and contactless delivery. The store is conveniently located near the Congress Heights Metro Station, making it easy for shoppers to access. Customers appreciate the store's cleanliness and well-stocked shelves, often finding fresh food options and competitive prices compared to other stores like Safeway. Employees are generally friendly, helpful, and patient, making shopping a pleasant experience. Specific staff members are recognized for their considerate and respectful service, which enhances customer satisfaction. However, there have been some concerns regarding store policies and treatment. One customer shared an experience of being asked to leave her backpack at the entrance, feeling she was treated unfairly compared to another shopper with a backpack. This incident raised questions about fair treatment and possible bias. Despite this, overall feedback highlights a positive shopping environment with courteous staff and good product quality. In summary, Giant Food is a trusted local grocery store known for its selection, cleanliness, and helpful staff, though customers hope for consistent and fair treatment from all employees.
Hear me when I say most of my visits to this location are only for the bakery their cookies are on a different level cause lord when I say soft I mean soft.
July 2025
Fresh food good customer service. Cashiers very helpfully
June 2025
Other than the food prices everywhere. For the most part I'm Thankful
