Giant Food has been serving the community for over 75 years, focusing on selection, quality, and value. Located near the Van Ness Metro Station, this store offers great Bonus Buy deals, safe curbside pickup, and convenient contactless delivery. Customers appreciate the helpful staff, particularly at the self-checkout and online pick-up areas. Employees like Shawn, Ms. Toni, and Kandy have been praised for their outstanding customer service, going above and beyond to assist shoppers. Many reviews highlight the staff's attentiveness and willingness to resolve issues, creating a pleasant shopping experience. However, the store recently implemented a "no backpack" policy that has drawn some criticism. Shoppers feel it was introduced without proper communication, leading to inconvenience, especially for those coming directly from work. Despite this concern, the overall sentiment remains positive, with customers valuing the store's offerings and the exceptional service provided by its employees. Giant Food continues to be a convenient choice for residents and visitors alike, making grocery shopping a more enjoyable experience.
Expensive and not many selections i bought 8$potato salad and it was spoiled. Exp date is June so why is it nasty and spoiled. Unable to get a refund or exchange.
May 2025
It's decent for a quick trip, but the selection is underwhelming.
February 2025
Shawn at self checkout needs a raise! He’s been so helpful and had amazing customer service 3 or 4 times when I’ve been now. I’m always bargain-hunting at giant, and I don’t always pick the right item to correspond with a deal. He’s always the first to help me out with figuring out the right item. Amazing employee!
