Called to ask a question and they hung up on me. Very rude
May 2023
Terrible experience. Scheduled a detail 2 weeks out, paid $70 upfront to schedule the appointment then received a cancellation notice 2 days before. Wrote and email asking for exaplanation, refund and reschedule - received no response. Called and left a VM and received no response. Seems like fraud.
January 2023
The detailer didn't show up to my confirmed Friday morning appointment and would not pickup my phone calls. Horrible customer service for a company that advertises as being high end. My recommendation for anyone in the DC area is to avoid Georgetown SUDS.