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November 2023 by Danielle Mannix
The crew did an excellent job! My car has never been cleaner. ✨
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November 2023 by Patryk Drescher
The BEST detailing we’ve ever had!! Brought our big SUV for a full detail yesterday and Sebastian and his crew did an outstanding job. The five year old car literally looks brand new!! We’ve used this Flagship location before for other cars and the results were equally great. Highly recommend this place for a detail. And Sebastian is terrific at working with clients!
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October 2023 by Brian L.
I feel this place is just about taking your money. They don't even offer air fresheners for your car. What's the purpose of not selling something needed for the care of your car. I'm canceling my account.
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October 2023 by Elizabeth S.
Wow! What a great cleaning/detailing job the Flagship Connecticut Avenue crew did for my neglected car! We'd just returned from a week-long road trip and between the mud spatters, dog hair, food detritus and spilled bottle of wine, our car needed some TLC. Sebastian took his time finding out what we wanted and personalizing the detail service package. He offered a *very* fair price for everything and the whole job was done efficiently. Thank you!
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October 2023 by Kay J.
Waste of $. the only way to get inside done at all is pay $36 - and it was only surface cleaned. I had them fix dirt and vaccuum three times and they pointed to their detail list and suggested strongly I pay a lot more if I want it cleaned. I am talking visible dust and dirt spots. So two stars for at least willingness to reclean.I was in line behind someone else waiting for same redo's. Too bad Wisconsin Ave is closed now and hope they don't jack up prices like these. Would not go again.
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October 2023 by Eduardo N.
Great Service! Sebastian was very attentive and thoroughly explained my options and helped me select the best one. My car looked new!
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October 2023 by Drake
No better than a gas station drive-through car wash. I’ve been numerous times and gotten a full package (interior and exterior, $30-50). Each time, the interior cleaning was careless if anything was done at all. Went multiple times like a fool; each time same result. Emailed the business and they just sent a voucher for a free wash. No thanks!
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October 2023 by Limin Wang
They are fantastic workers, so thorough, so careful and so honest. Super services !!! Thank you guys for such a great job
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October 2023 by Angelica Norman-Beltran
Flagship is fast and the staff are friendly. My reason for 3 stars is, for a $36 "ultimate" car wash there was still birdpoop residue on the hood of my car. I get that they're not physically cleaning the car, it goes through a mechanical car wash, but they pre-spray the car, I would think they'd scrub the hood too to make sure it is actually clean before we leave. (I noticed the bird poop residue was still there after I was already home, so I wasn't going to drive back) So it's fast, it's nice, but it's not worth $36 to me. I could have just gotten the $14 wash and probably gotten the same results.
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October 2023 by Annon G.
They do a fine job but the price increase over the last year is a bit much. The cheapest wash with interior is now $36 which includes a bunch of extras on the exterior wash that I don't care about. I just want a cheap basic wash and vacuum but that doesn't seem to exist anymore. There aren't really any other options so I guess they have a monopoly. I just end up vacuuming more at home and come here less than I used to when I could get a wash and vacuum for $25.
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October 2023 by Rob H.
When I first reviewed Flagship my experience was not great. But management responded soon after and promised to fix things. I recently went back to take them up on it. This time my car was perfectly cleaned. Great job. I'm impressed by the company and the job the team did. Thank you.
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October 2023 by Siobhan D.
I've been a customer of the CT Ave location for 24 years - have never gone anywhere else - and they've lost a loyal customer. Went today after being out of town for several months and was SHOCKED at the 60% price increase for a package with interior cleaning. And they didn't even do a good job. To the credit of the workers, when I pointed it out they went back and redid. But for $36 it should be done right the first time. Flagship clearly sees its near monopoly in the DMV as an opportunity to charge ridiculous prices.
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August 2023 by Alden Hegwood
I've been coming to this car wash since I've lived in the DC area and have always had a fantastic experience. They are quick but do an excellent job! I've never been disappointed and they pay close attention to the details. They will even take the time to hand-remove sap/bugs etc that do not quite come off in the wash while other car washes I have been to try to charge me extra for this and then hardly acknowledge my presence.The managers Silvia and Ricardo are both a pleasure to work with and make getting a car wash a personable experience as they strive to provide the best service to their customers.
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August 2023 by Thomas Peterson
Flagship on Connecticut Ave is probably one of the best car washes in the area. It is slightly pricier than other car washes you may find but it is worth it. Their team treats your car like their own and it always comes out looking new. I am always amazed at how they pay such close attention to detail. I was told they recently installed new equipment in the car wash tunnel and I definitely notice a difference, especially on the wheels. Everyone is also very kind and happy to help, great car wash!
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August 2023 by William Lombardi
Flagship Carwash has been a favorite of mine for years! I always come here at least 4 times a month using my membership, and it is so worth it! Not only is the service immaculate, but the crew members always do an amazing job and are so kind and friendly. As well, my amazing experiences with the manager Sylvia have strengthened my trust with the car wash! I would give it 6 stars if I could!