Firestone Complete Auto Care in Washington, DC has earned a reputation for reliable and professional auto care services. Customers appreciate the staff's helpfulness, professionalism, and willingness to provide clear recommendations. Many reviews highlight quick and efficient service, such as assessments and repairs that get vehicles back on the road promptly. The team is attentive to customer needs, explaining findings and solutions in detail, which builds trust and confidence. Customers value that services are performed without unnecessary add-ons, and they feel comfortable bringing different types of vehicles, from cars to SUVs. The location offers comprehensive solutions, including tire sales, oil changes, brake inspections, and engine repairs, tailored to various makes and models. While most experiences are positive, some mention longer wait times, such as a 3.5-hour wait for an oil change due to parts availability. Overall, Firestone in Washington, DC is recognized for its quality service, knowledgeable staff, and dedication to helping neighbors with their vehicle needs since 1926. Those seeking affordable, dependable auto care are encouraged to visit or schedule appointments online to experience the professional service firsthand.
Chris, Amanda, and Bryant were top notch. Got me in, assessed the jeep, and back on the road quick. Rear bearings were causing a raucous. Now the old jeep is quiet as a mouse. Appreciate you all. See you next time!
April 2024
The staff was extremely professional and helpful with their recommendations and alerting me to items regarding my tires that I was unaware of. I would definitely return for service, as well as, recommend this location to others.
April 2024
Awesome customer service from Chris and the alignment service by Bryant was well worth it.
