-
August 2024 by Paul Cummings
Rude staff, after calling to see if they had the part I needed, oh yeah we have that! Get here, no we don't have anything like that. Then rude under their breath comment. Only relieved 2 stars because one guy acted like he was trying to help.
-
March 2024 by Mark Ronerts
After a stop in Home Despot and Lowzzz (both wastes of time) and a visit into Annie's Ace (usually solves the problem but not today) I stuck my nose in here to see if they help "regular" folks.They do. I was in and out in under a minute with the part to fix my three-day-old problem.*sob* I love you.
-
March 2023 by Alan James
I'm just a typical " Harry Homeowner" but was helped-out... great customer service!
-
December 2022 by Antonio A.
Always eager to help find what ever material or product is needed. Great service and always accessible in person or on- line
-
November 2022 by Erasmo Ayala
5 stars
-
November 2022 by erdogan
Number one
-
October 2022 by James George
Excellent customer service , Had a good experience!
-
May 2022 by Robert Jacklow
Always have a good experience here.
-
January 2022 by Florence Auld
I had the complete pleasure of having Pam Neughborshelp me locate a product for our shower door that Ferguson didn’t even sell!! What excellent customer service. Thank you Pam.
-
January 2022 by Joseph M.
Called Ferguson Plumbing in Frederick Md. for a part I needed for my water heater. Was assured they had the part at another location, and it would be shipped. At that time they charged my credit card for the part. A couple of hours later, I received a call that they didn't have the part and could not find one anywhere. I asked for a refund and that would have been that. However, they were not able to issue my refund for 1 week! I had to repeatedly call and ask for the refund. Finally received my refund - but it was $5 short of what I paid. So in essence I was charged for their inadequacies. Wonderful company. I'll never ever use this company again!
-
December 2021 by Alan S.
Terrible telephone support. I ordered a part, went to the Hunt Valley store to pick it up and they had no record of it. I called back and I was put on hold for 20 minutes....never ordering from them again!
-
November 2021 by Carlos Vasquez
Super efficient and quality staff
-
October 2021 by solomon berhane
With out Ferguson plumber isn't a plumber
-
June 2021 by Mike King
Superb
-
May 2021 by Francina Bell
Excellent, a problem solver with knowledge and patience's.
