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August 2024 by Mariko Arpage
The fedex location I usually go to has become so... hostile. The emoloyees are always in a bad mood and always seem so rushed and overwhelmed and the wait was always ridiculous. So 3 months ago I sought out a new location to use and even though the Mildred street location is 3 times the distance. It is soooo worth it. Parking was better. The location was clean and so straight forward. The wait was non existant, their employee Jim and the younger guy working with him, were so helpful and informative. I was in and out of there in no time and their positive attitudes made my stressful day better. Thanks Jim for your patience, good advice and great experience. ?
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June 2024 by Aniruddhan Vasudevan
The payment system to use the computer and printout stuff totally sucks. It’s a scam.
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May 2024 by Matt Houston
I’ve always found the staff to be patient, friendly and helpful at this location. They’ve won my business
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April 2024 by Michael Finnegan
I went to the FedEx Center to fax a single page to a local number. I them asked how much it would be for for a single local fax. The person said $1.89. After he did the fax I couldn't believe the charge came to $4.97. Why more than twice as much? They said they are charging for the desk person to assist me. Why didn't he tell me this up front when I asked them? To continue: then when I put in my credit card to pay, it said I had to agree that "I have read and accept all terms and conditions". But I wasn't given any terms and conditions beforehand. It gave a web address for all the terms and conditions - so I went to it. Page after page of legal matters - waiving away arbitration rights and etc. and etc. More than I could read standing there. I told the man that I had to decline to agree - but I wanted to pay - but it wouldn't let me without me saying I had "read and understood" the legal requirements, which I couldn't say I had. I ended up just giving the person five dollars in cash - which the man accepted - but I wasn't able to get a receipt for it - the man said because I couldn't confirm my legal knowledge. Summary: I had to pay more than twice what I was told the fee would be, and then was unable to get a receipt for my cash payment due to all the mind-numbing excessive legalese. All for a simple fax. Was this a good service? I'd been to this location for well over ten years and it wasn't like this in the past. I'd strongly recommend you try to avoid FedEx now. Instead, use one of the simple apps you can download to send a fax at at just a fraction of the fee, (and sometimes even for free). Just avoid the FedEx surprises and complications.
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February 2024 by Dan Murphy
In this place, where service is sought, the staff aims for friendly, but it's not quite caught. Efforts are there, yet efficiency wanes, as gossip distracts, and focus strains. A vibe of standoffish, perhaps unintended, amidst the chatter, the service is extended. A friendly facade, yet it seems they're adrift, a nudge towards diligence could mend the rift.
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December 2023 by Yeganeh Torbati
Brittany was incredibly helpful when I had a snag with a shipment recently. I see her often at this location and she is always efficient, friendly and competent.
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October 2023 by Tyler Kitchen
Beyond rude “service”
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October 2023 by Felipe Borja
Staff might get the job done, but they are incredibly rude. Be it it pick-ups, printing, or shipping, we always get yelled at while the staff members try to get rid of us before even listening to our full question/request.
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September 2023 by Katherine Dyche
I brought in a very HEAVY box with furniture that I was returning to the shipper. I gave the code for the address label. EVIDENTLY this was never attached to the box and it was Re-delivered to my address the next day. The box sat in the rain in front of my door for hours and is now no longer deliverable to ANY address.REALLY negligent and poor service on the part of this FedEx office.
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August 2023 by Hanoz Munshi
Staff is so helpful here
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June 2023 by J
The employees here have consistently been friendly and helpful
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March 2023 by David Bamford
I have used the printing and shipping service a number of times over the last 6 months. Employees have always been efficient, polite and very helpful.
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February 2023 by Evyn Papworth
I had to send a lease and some sensitive info from here and the staff were SO helpful! I really appreciated the extra touches (adding email tracking, pointing me towards extra supplies, etc) that they put in.
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February 2023 by Andrew Reid
These folks did some passport photos for me quickly and professionally, taking care that they met the requirements. Appreciate the attention to detail.
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December 2022 by Matthew Gasper
All of my experiences at this store have been good. I'm spending a lot of my time volunteering and it's included several large print jobs I've needed to manage on short notice. In both cases, the team at store 1748 have been able to support me and, ultimately, save me a lot of time and make my work easier. Special shout out to Lauryn, who helped me with a quick turn-around today.
