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May 2024 by Kelly Neely
I wanted to take a moment to recognize the outstanding service provided by Courtney at this location. We were facing a time-sensitive situation with our Spring Conference, held on April 18th, 2024, requiring last-minute changes to our agenda and program. Courtney went above and beyond to assist us, ensuring that our materials were printed promptly and accurately.
Her attention to detail was remarkable, and her commitment to providing exceptional service was evident throughout our interaction. Thanks to Courtney's assistance, we were able to meet our deadline and deliver a successful conference. We are incredibly grateful for her professionalism, efficiency, and dedication to customer satisfaction.
Courtney is truly an asset to your team, and we look forward to working with FedEx Kinkos for future printing needs, knowing that we can rely on exceptional service.
Thank you again for your outstanding support!
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April 2024 by Nick Sheppard
Literally go anywhere else. They charge a package handling fee of minimum 10 dollars to take a pre labeled and pre taped package. You can drop your package for free at the location on 7th street and at the Walgreens near metro center. Fees like this at a normal staffed location should not be allowed.
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April 2024 by Janelle Casilla
Warning! It cost an extra $10 handling fee at this location because it is inside a hotel. You can drop it off at nearby locations for free.
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March 2024 by Steve Hilding
I had a last minute project and Joseph was amazing at helping me. Can’t thank him enough!
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December 2023 by Mark Z
Limited in services and more expensive but the staff is helpful.
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December 2023 by N H
$10 handling fee?? Lol. Trash.
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October 2023 by Ellie Langford
This location charges charges an an extra $10 fee because it’s in a hotel and it was tough to get service. Walk the few extra blocks to a better location.
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August 2023 by Nic L
Missha was excellent!
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May 2023 by Nicola Lew
Missha was excellent!
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April 2023 by Samantha Romero
Lovely staff. Policy of robbery. “Hotel handling fee.” Please.
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March 2023 by Sally Adham
I have returned packages with Fedex several times at different locations and never paid for the print or a package fee. They charged me for the packages and informed me about this AFTER scanning the 2 deliveries. I give them 2 stars only because the guy was all alone and the place was busy.. otherwise I would give this place a one star.
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August 2022 by Sandra Janus
Worst FedEx experience of my life. They charge a HANDLING FEE that they didn’t tell me about in advance. Awful service and DO NOT GO TO THIS LOCATION UNLESS YOU WANT TO BE TOTALLY RIPPED OFF.
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July 2022 by Minh Hien Lai
Go to any other fed ex if you can. They charge you extra $10-25 because it’s inside a hotel. The staff was nice and explained it well to me though.
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April 2022 by Mohamed Magdy
Service very bad, slow. In addition they have African American lady who was very rude unprofessional towards me, when she knew my name is mohamed. I am a medical doctor staying at Grand Hyatt because attending a conference in which I am a speaker. She keeps ignoring me and when any white American steps in, she leaves me and go to help them. Very bad experience. She kept sending me back and forth several times because they are short of staff. I had to go to hotel manager to ask for help, because I needed my package for my flight.# (Not recommended FedEx at Grand Hyatt Washington DC)
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February 2022 by Jennifer Crofoot
Staff was attentive, friendly, and knowledgable. They took care of my project and delivered on-time with attention to detail. (full disclosure: I am not in DC; however, my document needed to be delivered to a local client, and this location was convenient to them.) I appreciate all the attention this FedEx Office team took in making sure my document was produced as expected and on time.
