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August 2024 by Allen Haugh
DO NOT PRINT HERE. This location's printers are broken and the posters that came out were streaky and discolored. When I picked up the posters and raised the issue, the employee, Ayesha, blamed me (!) for sending her a "bad" file even when a reprint showed it was streaky and discolored in other places, so it was clearly not a file issue. Another employee then told me they couldn't issue a refund and needed to wait for a manager to do so the next business day, which still hasn't happened - I now think that was a lie to get me out of the store. The whole ordeal took over an hour. Stay away and print elsewhere.
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August 2024 by Eli
I wish I could leave no stars. I got here twice both at 8 no one is here to open. No still here its 810. What an inconvenience when people have to get work. I thought this was very convenient as it's on my way to work. I realized that I would be late to work. I may not have a job if I am late. How is this person still got a job has been late the past two times I came.
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August 2024 by Emmalynn “Big Gurl Lady E” Sharf
Shay was very helpful and understood every question I had asked. I really enjoyed her energy and willing to help and even inform me of what I needed. Thanks as well this place was very clean and organized.
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August 2024 by Christopher Steck
I was helped effectively and patiently by Danny.
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June 2024 by Christian M
staff is allways friendly and helpful. Ive been using them for years.
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May 2024 by Lily
Very patient with every detail of work
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February 2024 by Baina Bien-Aime
Very poor service from Shay! She is so rude and literally wanted to fight with me! I was scared for my life, maybe be careful who you guys hire
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December 2023 by Manaa Z
very helpful staff, kind, understanding and professional.
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August 2023 by Nora A.
Fed Ex online is bad enough, but this location has the rudest, most incompetent help ever. The girl behind the counter couldn't get the info on my package right to save her life, and gave me attitude about it. I needed to print a doc and she tried to charge an extra rush fee I did not request. I tried to ask questions and correct info, and she started helping people behind me while I was still standing there.
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June 2023 by Jonathan Smyrl
Would give them six stars if I could. These guys got your back.
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May 2023 by Giselle ouclair
I’d recommend going to the ups up the street I didn’t really appreciate the service
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April 2023 by Chris Guirguis
Absolutely horrible service. Just one small part of my experience: they sell small electronic eight dollars I can’t afford to do that. It’s on you if you are here, but when I ask you say yes, I don’t tell you that you can just take the box and put your stuff inside and give it back to them. Instead, they spend 45 seconds putting your stuff inside and charging extra five dollars. absolutely trash. This is the first negative review I have written. Not for me is that predatory pricing, but you should be getting customers all the information before you act on their behalf
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March 2023 by Henry Townsend
This site is in Georgetown, a well-known section of Washington, DC. The stupid FED EX site does not recognize this "STATE" so I cannot input a credit card payment.
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February 2023 by edwin bass
I took off work both Thursday to receive a package from FedEx that never came AND Friday to wait AGAIN for the package(that never came). I also rebooked my flight intended for Friday,so I could pick up the package before I left town.I then proceeded to follow(FedEx) instructions to have the parceI deliverd and picked up at the nearest location (3329 M St. NW Washington DC)and was told by an employee wearing a FedEx shirt and the name tag with the name "BARBARA" on it that customer service gave me misinformation!?So now I'm on a plane out of town WITHOUT my package!I have done business at this location concerning printing needs and usually receive great service. However this type of behavior is not only unprofessional and childish, but simply unacceptable.
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January 2023 by Sergio Rodriguez
Ayesha wasn’t helpful at all. She was very dismissive. I came into print out a birthday invitation and she had a dismissive attitude from the beginning. She first told me that it wouldn’t be done anytime soon. Maybe 12pm for a very small print job. I came in first thing in the morning. She gave me an email to send the document but didn’t really care to tell me that I needed to also send her my phone number and how many copies I wanted. Moral of story is don’t come here. Very slow and dismissive attitude. If you like being treated as a paying customer go somewhere else. They treat you as if they are working for free or doing you a favor. Brighten up Ayesha you’re working customer service. Or go work somewhere where you don’t have a forward facing role. I ended up leaving because she had me waiting for something so small. Wont come back here ever. She didn’t even care to quote me for my job.
