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January 2024 by Robert Carey
Wasn’t able to access the store because the Hyatt had a literal gay leather convention. How does a private event preclude use of an entire store?
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November 2023 by J Z
If I could give zero stars I would. Why do I need to pay a handling fee when dropping a package with a prepaid label on it off at the store. When you look up locations online, they need to let you know that you have to pay extra to use the store to ship packages. Don’t waste your time coming here.
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October 2023 by Justin Dalykas
Staff here were extremely rude and lazy. I inquired about an overnight package being delivered and they just told me that whatever I see on my tracking is what they see. Long story short, my package was delivered there the day prior as scheduled. Staff neglected to check if it had arrived which caused me to have to hunt down my package, just to find out it was there the whole time. Very frustrating experience!
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August 2023 by Patrick Sheehan
They charge an additional fee on top of whatever you've already paid to handle a package, and the clerk seemed very eager to try and charge my FedEx account rather than explain why I needed to pay more for a pre-paid label. There's a real FedEx a couple blocks away, I would recommend going there instead.
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June 2023 by Hank Sparks
Long lines, a $20 “handling fee” to even just receive the packages you’ve already sent there (?), initially insisted a package I had held at location wasn’t actually there (it was signed for by them and delivered to them).
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June 2023 by MrRamsers Man
They wanted $15 to send a free pre-paid package. This is not a normal FedEx.
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March 2022 by Aneeth G. Kumar
New hours: closes at 5, not 7
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June 2021 by Karthik Krishnan
Joanna was extremely helpful in assisting me print certificates I needed for work. Did a great job very quickly and helped me get exactly what I needed in a matter of 10 minutes. Great location!
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December 2020 by Laurel Anderson Hoffner
As of Dec 1, they are closed due to COVID19.
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March 2020 by Shawn G.
$10 Hyatt hotel "handling fee" to drop off a small prepaid box!!! GMAFB! Avoid unless you like being ripped off!
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February 2020 by Kevin Nguyen
Christia deserves an award, most helpful employee! Brightened up my day and made the company look good.
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December 2019 by Crez S.
Don't bother. Because it's located in a hotel they charge ADDITIONAL fees on top of regular shipping to send a package. I had to pay an extra $10 for a 2 lb package. Stay away.
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December 2019 by Susan R
They can do better
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August 2019 by Amanda R.
Staff left this location unattended and left a note saying they would be back in 10 min. Needless to say, after 20 min no one came back. A waste of time
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July 2019 by Keith Friend
Charged a $10 fee to send a “free” pre-paid package. Something about the Hyatt hotel charging a separate handling fee.