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January 2024 by Kliti Nuri
I have been bringing my car (‘16 Infiniti QX50) here since 2020 and I can’t emphasize enough how much I appreciate Wilson and his team. There’s other cheaper shops out there but for me the trust and peace of mind I have in this shop is priceless.
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March 2023 by micah garten
They were awesome. Had a minor repair and they could not have been more friendly and helpful.
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January 2023 by Andreas Haggerty
This is pretty much the only auto repair shop me and my family will go to anymore. Wilson and Evelyn are incredibly kind and the whole team there is knowledgeable, professional, and the work is very reasonably priced. They've always been able to fix any issue that I've had and have done so quickly. They have also always been willing to explain issues with the car in further detail when I ask and know my car in an out at this point. I've recommended Eastern to anyone who has asked me for a good mechanic and will continue to do so.Services: Tires
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November 2022 by Jason Attermann
Excellent service, and for such a reasonable price. The team really went above and beyond to take care of our car for a last minute issue. We will definitely be coming back!
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October 2022 by Daniel Peterson
Estimate was very expensive- artificially high labor time, parts charges, and ridiculous 'shop fees.' Declined the work, got a second opinion and was told only a fraction of the recommended work was actually needed, and for a fraction of the price.
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June 2022 by Brian Wood
I called three days in advance to schedule a assessment of my car’s AC problems, and showed up the day of to be told that they didn’t make an appointment so it would have to be left until they had time to look at it. Not great communication or management, can’t speak to their technical proficiency.
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May 2022 by Anika G.
They performed an overhaul on my car (replaced the engine and associated parts). They even transferred every part still in good condition from my old engine back onto the new engine causing me not to have to spend unnecessarily on new parts. Did a fantastic job. It's been a few weeks and no check engine lights have come on. No issues. It runs as smoothly as it did when I first got it. They informed me of any issues I should watch out for and told me everything they did while repairing my vehicle. I took a while to have the company come back and pick up the core engine and these guys were very graceful even abt asking me to have it picked up. And they were fair abt the pricing. Everyone that works there seems very courteous and professional too which is difficult to find with mechanics these days. I dealt with Wilson, Mauricio, and the front desk Lady (I forget her name)--but all were kind.
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March 2022 by DC Voyeur
Stay AWAY. Went in and had engine light on that showed vacuum leak. He want to replace the valve cover and the Mass Air flow sensor to start, then the oxygen sensors. Then he said that one fuel injector was bad and was open dumping fuel which was the exact opposite of the lean engine condition. He said he did not want to find the bad one but wanted to replace all eight at about $1,200 plus labor. When I questioned this approach and his refusal to replace the supposed single injector he got angry. Bottom line he was going to milk me for over $3000.Service: Engine repair
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December 2021 by Caelen S.
Both of my headlights were out and because of my work schedule I could only get there later in the day. They not only helped me fix the headlights but also got me out of there quickly and were very friendly and communicative.
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November 2021 by Annie R.
We went there to get our hybrid checked and wanted a second opinion. They were very helpful and didn't try to milk us for cash like a lot of spots would. They didn't take a penny from us for just checking the car, but other places did. Every rep that was there were also really nice. We will be coming back for all of our car related business!
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September 2021 by Patricia Smith
Good morning I have been serviced by this repair shop for 19 years. I haven't had any problems with the people or their services. Anything that I think that's not right, I will talk it over to the owner and he is very good about solving any issues that you may have?????
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August 2021 by dioguito skyfly
Mauricio was excellent at fixing my car's little problems. Will definitely come back if needed. Detailing of the problems was excellent. Great customer service
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July 2021 by Francis Deleon
Very professional and awesome staff.Mauricio, wilson Alex. And the receptionist.They explain and show you what need to be done.
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April 2021 by Arnulfo Chapa
Good people. Great attention to detail. Excellent work.
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December 2020 by Stephanie Breedlove
Wilson and his staff are wonderful. They identified, explained and repaired my car efficiently and gave helpful insights regarding car maintenance. The service charge was very reasonable.Very happy customer?
