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August 2023 by Nicholas Armstrong
I would rather lick a belt sander than go in here. The only thing you can count on is there cashiers coming up with a new way to not be helpful. Sometimes they just don’t take deposits, sometimes they’ll just invent a reason to not make change for you. It’s honestly impressive that they are consistently so bad. What kind of bank requires you to have another account at another bank just to conduct business (shout out TD Bank for being the GOAT). I wish I didn’t have to rate it 1 star, because stars produce light, which is actually useful. If you think I’m making any of this up ask s anyone what they think of this place. It seems like everybody has at least one story like this.
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September 2020 by Michael G.
I've been a customer of Eagle's business banking for 10 years. I recently had the displeasure of dealing with Russell Moss, a loan officer or such with the bank. I have never ever been spoken to so rudely or unprofessionally. Worst part is no one else from the bank came to the aide of a great customer who has paid on time for a long time and deposited a lot of money. If they are hiring morons like this guy and treating loyal and local businesses like trash, I'd steer clear. Very sad.
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September 2020 by Q Z.
I called Eagle bank this afternoon and I was surprised that how rude the customer representative is! It is unbelievable that a bank customer service is such terrible like this. I haven't got such horrible service for a long time. Still in shocked.........One star is too much for them. Eagle Bank should feel lucky that there is no negative stars on yelp.
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August 2020 by Josh Sticklin
The staff at the Dupont Circle branch is exemplary. Eaglebank if you read this, please give them all a raise. Every single time I have gone in, they are so wonderful and helpful. You have a model bank branch on your hands thanks the amazing team you have there.
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September 2019 by Jon Dahl
Ron gave me excellent assistance in opening up my accounts. He was very committed to making sure everything worked for me with some minor issues I was dealing with during the process. Thanks!
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April 2016 by Costa Skenderis
Helpful service