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August 2024 by Patrick T.
NASTY PHARMACISTS. Like dealing with a spoiled teenager who doesn't get it.
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June 2024 by Terry McGowan
The CVS on 3700 Newark ST NW DC is the best! All personnel there are extremely friendly, professional, helpful, and efficient. Thank you!
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February 2024 by MAAZ GROUP -GIS
Not a good management staff, Bad Experience
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February 2024 by Nathan Bowen
The rudest pharmacy staff member I have ever come across!! Perhaps this pharmacy needs to be assessed for understaffing and consequently putting patients safety in danger. This pharmacy representative was working on the counter at 6:50-7:00pm on 02/09/24. After I started to walk away she preceded to complain about me because it was the 2nd time in years of going to the pharmacy that I came late to the pharmacy aka 5-10 minutes before closing. Managed to find plenty of time to talk with her co-workers after I walked away while another client was still being served. When I asked her to stop talking about me and called her rude she said “I don’t care” and continued to complain with her co-workers. My script was ready all I was trying to do was give her the savings card for my RX but because they were closing in 5 minutes she was abrupt, extremely rude and hostile making me unnecessarily anxious by doing all of her closing duties while not focusing on actually helping so we could both happily move on with our night. As I mentioned this is the 2nd time she has caused me to feel lesser than and it needed to be put in a review. She is clearly overworked and I question whether management have enough staff to safely address the needs of the patients/clients at this pharmacy. I wouldn’t have had an issue but the fact she was so rude while talking behind my back as well, not to mention revealing personal details while a client was still being served, is unethical and unprofessional!! I am aware you don’t care but all i’m trying to do is save $45 on an rx.Ironically the reason this script was delayed was in large part because she rushed and then put the wrong insurance in the system causing a 2 week delay on this rx that caused a back and forth between CVS and my provider. Again, based on her behavior I question if this representative and others are getting appropriate breaks and is there adequate staffing to safely fulfill their duties?! It certainly doesn’t seem that way. I would like a response from management.
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February 2024 by Mary Valko
The pharmacy is fine but this store is surrounded by beggars and grifters yelling out for money. I don’t like to go there because of that
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February 2024 by Barbara Vogt
I am always happy with the service I receive at the Newark Street CVS. The staff is knowledgeable, very effective and always happy to help!
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February 2024 by Patricia Williams
This is the first CVS that I have visited and the shelves were fully stocked. The store was clean and staff were very nice and friendly. I highly recommend visiting this store.
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January 2024 by A L.
This pharmacy is a disaster. Every single time I've gone there is a different problem: they don't have the prescription ready after I got an automated message it was ready; they incorrectly entered my health insurance info so the medication wasn't covered; they filled the prescription incorrectly. Completely terrible, it needs a total overhaul.
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November 2023 by George Brown
Great experience today at the Newark St CVS just off Wisconsin NW DC. Great retail and pharmacy staff who went out of their way to help. A very clean, well kept store with a staff that cares.
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November 2023 by Leslie Shinners
Found what I needed easily; quick check out.
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November 2023 by Iryna Gk
Big pharmacy
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October 2023 by DCFF
I would like to provide a HUGE praise to Jamie at Store ID: #5674 in Washington, DC 20016. She is absolutely phenomenal and every time myself or my partner shops there, Jamie is beyond helpful, delightful, caring, gracious and polite. Jamie should teach a class and more than deserves a raise asap! The only reason I continue to frequent this location is because Jamie’s customer service is so impeccable. You need to do what it takes to keep Jamie employed with CVS and more specifically, my location at 3700 Newark Street NW in Washington, DC. AMAZING!!!
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October 2023 by BFree
I would like to provide a HUGE praise to Jamie at Store ID: #5674 in Washington, DC 20016. She is absolutely phenomenal and every time myself or my partner shops there, Jamie is beyond helpful, delightful, caring, gracious and polite. Jamie should teach a class and more than deserves a raise asap! The only reason I continue to frequent this location is because Jamie’s customer service is so impeccable. You need to do what it takes to keep Jamie employed with CVS and more specifically, my location at 3700 Newark Street NW in Washington, DC. AMAZING!!!
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October 2023 by DeBora F.
I would like to provide a HUGE praise to Jamie at Store ID: #5674 in Washington, DC 20016. She is absolutely phenomenal and every time myself or my partner shops there, Jamie is beyond helpful, delightful, caring, gracious and polite. Jamie should teach a class and more than deserves a raise asap! The only reason I continue to frequent this location is because Jamie's customer service is so impeccable. You need to do what it takes to keep Jamie employed with CVS and more specifically, my location at 3700 Newark Street NW in Washington, DC. AMAZING!!!
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October 2023 by Erica Tyson
Shaun at the pharmacy desk is RUDEEEE. Humiliated me in front of the people behind me, he kept arguing with me instead of just focusing on customer service. Talking back to me, nasty looks, attitude, etc. He cared SO much about being the big tough guy and not caring about how he spoke and treated me. He made it a point he don’t care about being professional, he rather clap back and put me down.
