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July 2024 by Mlungisi Theodere Cade-Mnisi
Frankie was truly so amazing, kind, informative, engaging and hospitable from the moment I walked in Frankie was very professional and assisted me with my store pick up order and was very efficient!!! 5 stars for Frankie!! I will be back to purchase my Cantu Anti-Dandruff Shampoo just because of Frankie's wonderful customer service!! Thank you Frankie!!
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July 2024 by Pawel Z
I made the mistake of leaving positive reviews for this place before receiving the bill for services (not) rendered. Essentially billing me $500+ for two vaccinations wasn't enough, they decided to slap on an extra $70 for "preventative medicine individual counseling". When I called to clarify that no counseling was requested or provided they explained (after keeping me on the line for 37 minutes) that when they don't add that, the insurance company complains... Well, at least they're funny if inadvertently so...
In any case, when I mentioned that I've had several vaccinations and the charge was never added (nor did my insurer complain) they said that different providers have different charging practices. Which I completely agree with: some are honest, others less so. Avoid!!!
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February 2024 by inelda holtzhausen
Frankie really did all she could to make every customer feel important and while she was manning her own station, she communicated with customers at other stations to make sure they had all they needed. She made me feel I'm the most important person while she was assisting me with passport pictures. CVS is very blessed with an employee like her.
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February 2024 by Morgan
The amount of times I’ve left in tears because of the pharmacists’ incompetence and rudeness. They can never figure out how to fill basic prescriptions or get confused with medication coupons even after I’ve gotten medications filled with them for five years. There is one nice pharmacist who is apologetic and tries to be helpful, but the head pharmacist is always so unhelpful and indifferent. He always shrugs and basically says that I’m on my own. My doctors are all fed up with this location too and hate calling in medications here. Honestly why are they even in this profession?
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February 2024 by Huck Fox
I went to pick up a prescription a few days ago. The pharmacist on duty was very helpful and kind to the customers in front of me. The store is well stocked. *I see many negative reviews for this CVS. Note that DC has a lot of crime, including retail theft. This location (like many) is forced to deal with shoplifting and vagrants on a daily basis. It is not easy to operate a pharmacy (or any retail business or restaurant) in an unsafe environment.
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November 2023 by Mary Wulf
The pharmacy staff is remarkably professional, patient, and kind. The pharmacist is extremely knowledgeable and generous with his time. I have nothing but good to report on this CVS store. It exemplifies an excellent neighborhood pharmacy.
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September 2023 by Al Edmondson
Courteous staff. Good pharmacy usually a short wait in person. No CVS in the entire city answers the phone and/or comes back shortly after you're put on hold. Seems to be a thing with all of them. So annoying. This one is a little better with the amount of phone waiting time but still not perfect. Prices are a bit more, I guess because of the neighbrohood..
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August 2023 by Rodger Smith
terrible Pharmacy management
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August 2023 by A A
Horrible pharmacy and pharmacy staff. They have nothing in stock. You have to wait for days and days for your medication to arrive.
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August 2023 by Jinani Jayasekera
This rating particularly relates to the pharmacy tech at this location. He is incompetent and not interested in helping customers.
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August 2023 by Edwin Turner
Always got the items I need. And the employees are pretty cool too!
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August 2023 by jilly Mac
Friendly and fast checkouts
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July 2023 by Deena Parker
I like that it’s close by but when I was there yesterday purchasing a beauty blender and more, the store attendant (little brown man) was following me around and it made me really uncomfortable. He didn’t follow any of the other people who were there shopping.. felt very targeted.
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July 2023 by Sam W.
The head pharmacy lady there has 0 personal skills and is cold and rude. She definitely is miserable but don't put that on your customers.
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July 2023 by Mayo Friedlis
Horrible service to patients and providers trying to arrange for medications for their patients. Delays, poor communication, poor stocking of meds, dont have the products. Nobody answers the phone or they disconnect the calls. Mailbox is always full, so not even a message. No way to run a pharmacy. Health Hub!? Really?? Terrible!
