-
May 2024 by Andrew
This location needs to go. There’s just no effort here. The front doors have been broken and shut for over a year, making it less accessible. The place is in constant disarray with boxes and merchandise strewn across the floor, awaiting to be placed.
It’s routinely understaffed, the store hours are limited, and the pharmacy hours are *extremely* limited considering that this is downtown next to a convention center in the heart of a major metropolitan city.
They rarely have basic merchandise in stock, and when it is, it’s no longer price competitive.
I hate the idea of buying everything from Amazon, but it’s cheaper and a far better experience than this place. Under better management this place would be great, but that seems to be in even shorter supply than their inventory.
-
May 2024 by Maddie E
I really appreciate everyone at this CVS! I find the folks who work here to be kind, patient and helpful. I recently went to pick up some photo prints and realized there was only prints for 2 of the 3 cameras I sent in to be developed. Ashley helped me navigate the confusion, and we shared some laughs throughout the process. She went above and beyond to help me track down the missing camera! Thank you!!
-
April 2024 by Carlos Amézquita
Awful. Bad people. Avoid.
-
April 2024 by Annie M
I landed in DC from out of town with agonizing ear infection pain made worse by flying. There were no appointments available and I was panicking because I couldn’t hear. Natasha in the Minute Clinic was incredibly generous to see me even through her schedule was packed. I was not expecting such an humane response or thoughtful exam, but I was really taken care of. The pharmacist was kind as well. It completely changed the course of my weekend here.
-
March 2024 by D W
Store did not open on time on 3/23 - stopped by at 8am to pick up a soda before an 8:15 start at the convention center across the street, and the store was still not open at 8:10 because the store manager was running late. Line of other frustrated customers outside the door.
-
January 2024 by Eric Romano
Good opening hours. Staff is friendly. Coupon machine was out of printing paper. Good selection of products.
-
January 2024 by Manny Cerón-Rohena
Easily the worst pharmacy in the area. Their staff always has an attitude, seem angry/annoyed, and they clearly do not communicate with each other. If you can go to a different pharmacy, I highly recommend it. Save yourself the trouble from this poorly managed branch.
-
January 2024 by Krikor Akoubian
If I could give -100 I would do it instantly. The emergency service with visits to the doctor is terrible, the worst. I only needed an emergency prescription for my infected eye and the doctor's schedule was completely scheduled. There was no cost in saying, wait a minute and see what. I can do it for you. Wait for me to see if someone is late. I went twice for nothing. If you have an eye infection, do not hesitate to go to Dr. Golriz, a few blocks from the place, she treated me with great quality.
-
December 2023 by Chris
I’ve always had a positive experience and staff have been helpful and friendly. Today went in for passport and was all set under 10 minutes.
-
November 2023 by Derek Troyer
Good selection, decent prices, and good service.
-
November 2023 by Enuf Already
The worst!! There was one rep, no registers open. She looked constantly annoyed at any request for help. I stood at the self checkout with an interruption of service requiring a rep to unlock the pause in checkout. She was nowhere. I asked the only other person, a security guard, to find her. He had little interest. I stood there for 10 minutes, line forming behind me, when she finally, slowly sauntered up to help, looking extremely inconvenienced. I will never go to that CVS again!!
-
November 2023 by Mario Sengco
I have mixed feelings about this CVS location at 655 K Street NW in Washington. After 15 years as a customer at another CVS I was automatically moved here when that location closed. At first the transition seemed good, but over time, there have been instances when the service at the pharmacy has been very poor here. There is one person who used to work at my previous location who continues to give excellent service, but other people have been very rude, unprofessional, and less than helpful. The most recent incident occurred today where I’ve been having trouble refilling a prescription. Please do better before I take my business elsewhere.
-
November 2023 by Isabel
Every time i call the pharmacy they act like I’m the biggest idiot on the planet for asking a question about my prescription and it’s as if they’d rather lay in front of incoming traffic than speak to me. They can’t offer bare minimum human decency let alone a status on any medications. My prescriptions have constant delays with no status or estimate. 0/10 don’t recommend.
-
November 2023 by Lisa Chambers-De La Cruz
Horrible woman on the phone in the pharmacy!! Very unhelpful and rude. Hung up on me when I was trying to get info on a RX. Will never go back. CVS needs to hire better people.
-
November 2023 by M S.
I have mixed feelings about this CVS location at 655 K Street NW in Washington. After 15 years as a customer at another CVS I was automatically moved here when that location closed. At first the transition seemed good, but over time, there have been instances when the service at the pharmacy has been very poor here. There is one person who used to work at my previous location who continues to give excellent service, but other people have been very rude, unprofessional, and less than helpful. The most recent incident occurred today where I've been having trouble refilling a prescription. Please do better before I take my business elsewhere.
