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February 2024 by Matthew W.
Terribly understaffed, over crowded, lack of products on the shelves and the food service was the worst I have ever seen. No silverware to eat your food (go get some from the store shelf).
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January 2024 by Matthew U.
Yikes, that could really sum up my experience here. From the moment I pulled into the parking lot until I got back in my vehicle to come home, I felt like I was rushed to complete my trip here. I can almost echo what was said by another reviewer that this is a place I would be fine with to only visit 2-3 times a year. There are other Costcos out there that seem to be better prepared to serve an influx of customers. When I pulled into the parking lot it was nothing but congestion. You waited in line to get into the parking lot and then when you were in the parking lot you waited in line for the number of vehicles in front of you to park. I got tired of this and parked in the first spot I saw. I didn't care that I had to walk what felt like a half mile to the store, but I wasn't going to wait in that line any longer. Once inside it was like a mad dash to just grab items and go. I kind of did that here. I ended up grabbing items I haven't seen in other locations just to buy them. That is probably why I ended up with that huge bottle of Vodka that I have yet to open. I did have a purpose here when I came in. I wanted to buy in bulk items that I have finally started to run out of since moving to the area. Toilet paper, tissues, etc. I made my way to that area and then immediately regretted that decision. This was quite possible the most congested part of this store. If I remember correctly, it is right near the produce section and everyone is just kind of standing there waiting for the person in front of them to finally figure out which amount of an item to put in their cart. Standing in the way with their carts every way in the aisle but the way it is easiest to get around. I will say, once I was out of that area I was able to grab everything else I had in mind and then some. I then went towards the front to try and pay. I figured that I would go to the self checkout area and make swift work of this. However, Costco had something else in mind. They basically turned the self checkouts into regular registers. You couldn't check your own items out. An employee did it for you. Effectively making this another bottleneck situation. In the end, it wasn't worth it to me. I felt like I wasted more time here than I needed to. I felt like I was being disciplined for just shopping in this store. Scolded for not following rules that weren't posted. How were you supposed to know where the line for self checkouts were if you just kept telling people to go. Then it was back out to the parking lot to load up my vehicle and pray to the gods that I would be able to get out of there. I would have been out of there sooner if it wasn't for the person in front of me not knowing how to parallel park. I will say this. I will go to the Costco in my area again before revisiting this one any time soon. Or, if need be, I will venture further out to a location for my sanity.
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December 2023 by Melonie V.
My favorite Costco in the DMV area, love the food court area (they just need to restock it more frequently), this place is always busy and so much going on, they give out samples on Saturdays and they're typically very good
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December 2023 by Bob T.
this reviews much better than the one in Pentagon City. why 3? the cornish hens are worth more, some of the best chicken. the alcohol seems like 1/2 price. it was a box of cereal that had been openned and retaped shut, with damaged bags inside it. I get back so rarely it literally turned into chicken feed. Oh, and I found it hard to find. rest was well, but did not have everything e.g. canned mushrooms, but had a $35 brochure for Costco, which like a fanboy I bought....
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December 2023 by Blanca B.
Don't come to this Costco unless you looking to be treated rudely. First problem we had was at the self-checkout. We were informed that we can't make separate transactions under one membership, which is understandable. We told the lady to take the one item I needed out. For some reason she calls another employee to have her come and just argue with my husband when we already agreed on it and didn't want to buy the item, said we could cancel our membership if we had a problem. . THEN we were waiting for our pizzas to come out and of course we had an another male employee named Darrick come and push our cart out his way without asking us to just move aside. My husband clearly asked why he had to do that and this man starts making a fist at him and walked away. What in the world is wrong with these people. Been coming here but that's changing. I would never hire such unprofessional people.
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October 2023 by Will B.
Great Costco for watching employees yell at customers. Never seen anything quite like it over multiple trips here.
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October 2023 by Gabrielle H.
The service is always great here. I could not find the Welch's fruit snacks and I guess that was a sign that my kids didn't need any.
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September 2023 by Kiah R.
This location has alcohol, I suggest going during the week because the weekend is too crowded at this location. The parking lot is also chaos in this shopping center so just be prepared.
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September 2023 by Amanda C.
We were there around 3:00 PM on 9/2/23 Saturday. We went to the membership counter to try to purchase a gold star membership. This guy was very aggressive. He tried to convince us to get the executive membership instead of the gold star membership. He won't take no for answer and started to insult us. He was very rude and obsessed. He eventually sent us to the check out cashier to purchase the membership and we don't know why so we left without purchasing the membership. His behavior really turned us off and we just do not want to deal with it anymore.
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August 2023 by Taz T.
The only reason I gave it 4 stars is because they need to make more Rotisserie chicken. It sells out fast. The employees are friendly, shelves are always stocked and fruit and vegetables are fresh. This far out performs any wholesale food and everything place. The membership is absolutely worth it. Life long customer.
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July 2023 by TARISHA SETTLES
This is a good place to shop and to be sociable. The workers here are very good people and they do what they have to in order to get you what you need. I like it here at this Costco. It is a place where you can shop and meet all kinds of great people❣️
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June 2023 by Leo S.
This management staff has no respect for the elderly whatsoever. I witnessed a son attempt to speak with a manager about purchasing some items for his Mom who was waiting in the car. She was immobile but the Costco card was hers. He understood the rules and asked a manager to just step outside to verify her ID so he could purchase 2 items. They refused. They suggested that she use one of the mobilized wheel chars and come in. He continued to express that she could not operate them due to mobility issues and if they could just step right outside where the car was parked in a Handicap space. They refused. When the son relayed this to his Mom, in frustration she came inside. This took 30 minutes using a walker and with the assistance of her son and some good samaritans. She sat upfront while her sons grabbed the 2 items she needed and checked out. She has since canceled her membership and refused to patronize anything from the brand. She is my neighbor which is why I know the story. I as well have stopped going on principle.
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April 2023 by Daniel P.
Love their steaks!Both their rib eye and Ny strip are world class. And their Rx has hard to find items.
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April 2023 by Plumpdn A.
Dr. Kenneth Kuemeta at the Washington DC pharmacy on Market Street is a great pharmacist! For the most part, the other employees could not care any less about the distress their telling you they don't have your medication in stock would cause, he always steps in when he is there and finds the med his colleagues would have had you return in a few days to collect. He is always courteous and professional and his presence makes an average pharmacy extraordinary, particularly for those of us with chronic and life threatening health needs. I Highly recommend this pharmacy because of him.
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February 2023 by Nagi K.
When will Costco bring back their amazing Kirkland Speyside Single Malt scotch 24 or 20?
