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“I recently had the pleasure of working with an Apple Support employee who exemplified what true customer service is all about. From the start, he was extremely helpful, knowledgeable, and patient. He expertly guided me through the process of making changes to my accounts, and thanks to him, I was able to access all my iCloud accounts with ease.
His calm demeanor and clear explanations made what could have been a stressful situation incredibly smooth and stress-free. He truly exceeded my expectations with his professionalism, attention to detail, and the personal care he showed throughout the interaction. I would give him a 10/10 across the board!
Thank you for such excellent support. It's experiences like this that remind me why I continue to trust Apple products and services.”
“I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
“Getting there is dreadful, but once we were inside everything went well. We had to get files off a badly-damaged MacBook. We only had to wait about 5 minutes to get service at the Genius Bar, and the genius who helped us got up to speed on the problem quickly and was able to help with the transfer. (Caveat: trying to make an appointment here was basically impossible. We opted for a walk-in at 5:30pm on a Tuesday.)”
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“Overall experience at the store was only fine, but I’m leaving review to report that Curtis is the man. I bought a TV that didn’t work and brought it back to return it. Curtis went above and beyond to help me find a replacement TV for it. He was super knowledgeable and helpful. Promote this man!”