The area is clean and restroom is well kept. Snacks and beverages are fully stocked. The front desk lady was very nice and helpful.
October 2023
Not to be compared with the lounge at Moynihan train hall in NYC, this lounge at least has comfortable seating and provides a respite from the chaos of the general waiting area. The selection of snacks and drinks is limited. The bathroom is maintained well and kept very clean.
April 2023
One would think that Amtrak's Metropolitan Lounge would be one of its better facilities. It's not. Obviously the NYC location is the best since it's nearly brand new and hugely expanded! But frankly I would rank Philadelphia above DC based on snacks and beverages.