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February 2024 by Ralph Alswang
Bob is MENCH!!! We have been having our clothes cleaned, tailored, keys made, shoe fixed and life’s event notarized. Wonderful support family run business in Cleveland Park for over 42yrs. Your life will be made better by doing life’s business with Bob!!!
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February 2024 by Dale Kaufman
You haven’t lived until you’ve had your clothes cleaned or shoes fixed at Cleveland Park Cleaners. Best cleaning! Best owner and others behind the desk! An old fashioned neighborhood place where the owners work on your most difficult stains and get them out!! And I always leave with a smile
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February 2024 by Liza Lindenberg
Wonderful neighborhood gem! Exceptional workmanship with shoe and leather repair, alterations and dry cleaning. You're in good hands with this local family business!
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February 2024 by Jessie Hernández-Reyes
The service I received here was subpar. I dropped off a coat with a broken zipper on Wednesday and was told I would receive updates on the status of my jacket via text on Thursday. Thursday went by and I received no update via text, so I stopped by in person on Friday to see what the status of my coat was.Eventually I was told via text that they couldn't fix my coat at all. I had to ask if they could replace the zipper, to which they literally said, "it's expensive to put on a metal zipper." It is my general understanding that a business should provide a customer the cost estimate for a service and let the customer decide if it's something that they're willing to pay for, not the other way around. I then had to ask them if they could provide me a cost estimate for the metal zipper replacement or provide a more cost effective option for a zipper replacement. Given their initial response, I decided to retrieve my jacket and will be looking to put my money in another local business that won't assess for me the cost of a service I'm willing to pay and will be more innovative with approaches to fix a problem.
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January 2024 by Stephen Voss
Had a piece of luggage with a broken zipper that I thought was beyond repair. They were able to fix the zipper and get the bag in great working condition again. Highest recommendations for their wonderful service.
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January 2024 by Emily Gericke
The gentleman who owns this shop is absolutely the kindest person. The prices are great but I would keep coming back anyway. I save up my dry cleaning to come back here even though I live in another part of the city! I brought a pair of boots to him to fix and instead of charging me, he taught me how to fix them myself. I love this neighborhood business! They also have the best Christmas lights!
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November 2023 by Miriam R.
Family-owned, quick and easy to work with, reasonably priced, and always high-quality results. What more could you ask for?
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September 2023 by Emma Quigg
Bob is fantastic! Great customer service and my family and I are always pleased with the final product whether we are getting alterations or dry cleaning done. Really appreciate the honest feedback about what should or should not be dry cleaned and alterations. I would highly recommend coming here!
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September 2023 by Samuel Mather
I don't know, man. I've tried a couple times because I live nearby and it's an independent business. No complaints about the dry cleaning. But for tailoring I've been much better off with Charles Tyrwhitt down on Connecticut; just more attentive in general with more helpful explanations of the modifications.
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May 2023 by Elizabeth H.
A great dry cleaner with a welcoming attitude, always ready to go the extra mile to help out with your clothing problems. Know the customers by name, like a real old-fashioned neighborhood business. The best.
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December 2022 by Sher The Truth
I wasn't thrilled with the customer service here. I came to get a copy of my apt key. My apartment is made in the 1920s. My keys look a bit long and not the common run of the mill key. I am making the assumption it's because of the age of the building but I'm not sure.The man up front continuously questioned me about my key saying it was a "do not copy" key or a security key. I think I know what key opens my own apartment. I open my apartment daily. I can provide video/image evidence if needed, however I find it pretty rude to constantly question what someone is stating.After going back and forth, he finally agreed to copy the key for a unusually high price. I don't appreciate someone questioning my integrity when I answer a question. I am writing this with the hope that this business is more cognizant of their behavior toward customers.
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December 2022 by Sigrid Johannes
Look, the customer service is excellent and it’s a small/independent business. I would love to come back again. But nobody in their right mind right now can afford to pay $78 for 5 pieces of dry cleaning. I’ll be going back to Zips.
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July 2022 by Kimberly C.
I have sent my woolen clothes to Cleveland Park Valet for a decade. Every year I am impressed by how well my clothes return and surprised by the cost, which is always lower than I anticipate.
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April 2022 by Linda A.
This dry cleaner can do just about anything. In addition to dry cleaning, it provides keys, notary public, and sewing. I took a black wrap full of moth holes, and they sewed about 50 of them closed so that the wrap is still usable. Bobby knows most of his customers by name. It's a neighborhood instutution.
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February 2022 by Jane S.
very knowledgeable and kind. went the extra mile and stitched a hole closed on my coat. very patient and friendly. will def be back!