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November 2023 by KHL000 KHL
Nice stuff
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January 2023 by Daniel T.
I was looking for a new purse for my wife. The sales women were all patient and passionate about their products. They did not hesitate to help us as soon as we walked in. The service here is by far the best we had in Washington DC.
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May 2022 by Joana D.
Horrible service. Went in looking for a luxury experience and was ignored. When I pursued an associate, the manager stepped in and started yelling at the associate in front of me. I left the store.
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April 2022 by Talal Menkeş Osmanoğlu
Horrible management from the top of the chain all the way down to the bottom. I don't recommend anyone buying from here or working here; it is a waste of time! The only manager that is very sweet is Rebeca; please shop with her and get help from no one else other than her.
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August 2021 by Lisa M.
This is not Carolina Herrera. This is CH and you do get a CH service. Carolina Herrera could die if she would see the service provided in this store. The manager is clueless, she doesn't know what a bell sleeve is, once I asked twice she blamed it on MY mask!The other woman working in there was so self centered that she made our very special day shopping in a Luxurious area, all about her! They were so pushy in a really creepy way, my fiancé and I felt trapped. Such a waste of time!! They need to have some professional people working in these stores.
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May 2021 by Samuel Martin
Expensive
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July 2020 by Maria Luisa Galeote Pascual
Wonderful time to buy a handbag!!! They have 2 initiatives #CHOOSEHOPE and #SHOPTHEWAYYOULOVE. Thanks to that I got my favorite handbag, I collaborate donating 10% to different charities and also they support me with an extra 10%!!! Best deal ever!!!!
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February 2020 by JIM MISTO
They have great service. Ricardo is great
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February 2020 by Jude Osaji
Good for shopping
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December 2019 by Garth Hedley
Unique quality products and charming knowledgeable staff.
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December 2019 by Ibhm
Worst experience ever I bought scarf and only one week later without wore once and they refused to refund my money!! Mandatorily I’ve to choose either store credit or exchange!!!!! I WILL NEVER purchase anything from Them.
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September 2019 by Lisa K.
It is such a beautiful store between all these other great stores in City Center. I love the brand. The clothes are beautiful, the accessories are so cool! The customer service is great, the staff is engaging and friendly. I will definitely be shopping there regularly.
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August 2019 by Azza AlGhamdi
Good customer service but the staff is too slow to help you find the things you want
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January 2019 by Dr. E. K. Brown, I.
Nice place cool people
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December 2018 by rajesh sharma
Great store!