My experience was excellent. Naomi, Nahid and Stan were very polite and professional.
May 2023
Training is nonexistent - the bank employees do not understand their own banking practices, rules, department areas of responsibility, even hours.
October 2022
Moved an account from Truist, which has insanely low interest rates and generally inept customer service. I was happy to find a welcoming and smart staffer, who helped me start a high interest saving account and tend to my checking account. Took just minutes, vs. iceberg-slow service at the Connecticut and Fessenden Truist.
