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August 2024 by Andre Combo
I purchased my GMC pickup truck 5 years ago from this auction and it's still running. I found a deal. Thank you Capitol Auction.
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August 2024 by lilkirk 1200
The first car I got from here was a Chevrolet 2008 back in 2020 the description said nothing was wrong with it and when I drove it nothing was wrong it was a nice car. 3 weeks ago I got a Chrysler 2013 and in the description, it said nothing was wrong with the car soon as I drove it off the lot the check engine light came on and the car shut down on me in the middle of the street. I feel like if customers can't see the car in person or test drive the car or can't do their own inspection of the car until we buy the vehicle at least make sure in the car description about the car that it's correct and accurate.
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July 2024 by Fish Tricks Sportfishing
Speaking with some of these employees I cannot be more thankful. Customer service has been great and they’ve held true to their word so far. Will be doing business again.
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May 2024 by Rainie Colbert
Employee Shemika,
I would like to thank you for being patient with me and taking the time to assist me with a vehicle I purchased which you didn't have to do.
I wish there were more people like you. Continue to keep up the good work.
Thanks again,
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May 2024 by gary mitchell
As a wholesale dealer I used to deal with Capital Auto Auction all of the time and they were great . But a couple of years ago I sent my Range Rover through their auction to sell it. Four weeks went by and I looked at every sale when my truck went through and it SOLD. But every time I went to pick up my check the owner would say “ the person that won the bid didn’t pay for the vehicle “ ..what it really was is that Capital Auto Auction wanted the vehicle them selves . If you are trying to sell a nice vehicle through Capital they will try to stall you out so that you will get frustrated and sell it for less!!!! TO THEM !!
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May 2024 by Anthony Jones
Best auction I ever dealt with. Jack and his employees do excellent job taking care of your needs. They also provide good running cars at a fair price.
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March 2024 by Tee R
I have purchased 2 vehicles from here and never had an issue. I do agree that the buyer fee is pretty high, but all in all a decent place to purchase a vehicle. If you understand that it is an auction and you may just get what you pay for or more this is the place for you. Honestly, I have purchased a car from a dealer that gave more issues than the vehicles that I purchased at the auction.
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March 2024 by Lenny Berger
Excellent experience selling a car with CAA. The drop off process was organized and quick. Cost to list was $100 and another $75 when it sold (they were running a special). Car sold but the buyer did not go through with the transaction. They relisted at no charge and it sold the 2nd time. Picked up a check 2 weeks later which was also quick. I would say most of the negative reviews are people not understanding the process of an auction. We made $2500 more than if we had traded it to the dealer. Made less than attempting to sell it ourselves but that process is full of headaches.
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March 2024 by Eric N
Buyer Beware. Don't even think about this place, RUN! I recently bought a vehicle here and I believe it was manipulated to hide some major issues. I looked at the pictures and paid attention to the description only to be delivered a vehicle with major malfunction, all the dashboard lights on (which was not disclosed) and so far spent close to $3k and the car still not drive-able. Almost a month and the car is in the shop. This place should be shutdown and I will be filing a formal complaints with the relevant authorities.
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March 2024 by Samuel Gaspar
Service is slow. High fees
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January 2024 by M B
Turned a beloved car over for auction and greatly appreciate the help of polite and detail-oriented Shaneka who handled the transaction.
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January 2024 by Hoyam Arwa
Be attention, guys. Scams. Never trust the online auction, especially the bid.
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December 2023 by Mohammad Ali
Nice Place to buy decent cars during this time of high inflation. Staff is amazing the process is streamlined. Over all a good experience.
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October 2023 by Johnny Turbo
No issues, smooth transaction ??
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October 2023 by Andrea Taylor
I sell and buy cars here. They are easy to work with.
I work with many people directly here. Everyone is amazing, quick to assist.
If ever I make a mistake they are quick to help fix the issue.
I highly recommend this Auction.
