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November 2023 by Abdullah Bin-Hasan
Always get your car rental from a place outside the Airport to get the best rate. MONTHLY RENTALS GET A FIXED PRICE which is better for longer rentals. I enjoyed getting my rentals 8 times in a row from Jamie. Highly recommendedAnyone taking his car from Jamie (Budget) say hi to him from Abdullah.
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October 2023 by paul penniman
I've been renting at the Blair Rd location on and off for many years. It's a bit of a gamble, but I usually get a good car at a great price. The shop itself is ramshackle and needs an overhaul, there is sometimes a long line, and the staff is sometimes comically emotionless when they greet you. When I dropped off my latest car recently, with no customers present but two employees, the place reeked of marijuana. And years ago, when I got a flat tire, the roadside assistance was a nightmare.BUT if you don't mind going off the beaten track, and you want a really good deal, this is the place for you.
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August 2023 by Benjamin Buch
Rented a car. Prepaid. Showed up at my rental time. They told me they didn't have a car and to get lost. Told me it wasn't their problem. Not great.By the way one of their guys was going about 30 down an alley and almost hit me trying to walk in so all around not great.
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August 2023 by Sarah F.
Rented a car. Prepaid. Showed up at my rental time. They told me they didn't have a car and to get lost. Told me it wasn't their problem. Not great.By the way one of their guys was going about 30 down an alley and almost hit me trying to walk in so all around not great.
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August 2023 by JON DILDY
I've been renting cars for over 25 years and I have to say that the people at your Blair Rd., Washington DC location, are by far the absolute best people that I have ever interacted with. That is to include all the rental car companies.
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August 2023 by Johny Mccahill
Budget car rental works well if you’re in need of a car or truck . Service is top notch and with quick clean and efficient vehicles.
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July 2023 by James H.
All we required of this location was a place to drop off our rental truck after a long move from Ohio. Before the move, I called Budget's customer service and made sure that this location accommodated after-hours drop-off with a secure place to drop-off the keys. When we arrived at the location simply to drop-off the truck, there was no box to be found around the entire building. We had to leave the truck parked in the lot and take the keys back home with us. Then we had to wake up at opening the next day to return the keys. So beware, this location cannot accommodate an after-hours drop-off even if they say it can.
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June 2023 by Tim Knorr
Super friendly and helpful. We booked the wrong dates and they fixed everything within minutes. I returned it forgetting to refuel, they pointed me to the nearest gas station. Great service! When returning to DC we will definitely rent from here again.
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June 2023 by Tasha Banana
Reserved a car and prepaid. The location had no cars available and they expect a fleet of cars at an unknown time. I watch other customers arrive and also not get cars. While the employee was talking to us she proceeded to spit out a mouthful of sunflower seeds. We wait almost an hour for a car. When we receive it, the tire pressure was low on the back left tire. They quickly fill the tire and we are on our way. About an hour into our freeway drive the tire goes flat to the rim. Could have been a dangerous situation, clearly the car was not inspected. Roadside assistance found a nail in the tire. The day was wasted waiting around with no answers and getting a flat tire. Sure I could have checked myself but I assumed it was simply low tire pressure and they wouldn't give us a car with a busted tire. When we return the car and tell the employee what happened, she hardly seemed to care. Don't reccomend this place. Maybe budget should stop allowing reservation for no inventory locations and waste people's time/money.
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June 2023 by Stijn Talloen
Budget's online reservation system marks this location as accepting after-hour returns. That's why I chose it as my drop off location for a one way truck rental: because I knew I would be returning after hours.I just got here after hours and a hand written sign on the door tells me they are not doing after hour returns for memorial day weekend, AND are closed tomorrow on Memorial Day.That means I am now required to return this 16' truck at least a whole day late, hang onto it for 36 more hours, find parking for it in the meantime, and use gas to drive back and forth again. Or, leave it parked here and spend $80 on Ubers back and forth.The kicker? Budget Customer Service is closed and can't help me right now.Unbelievable and completely unacceptable. What business closes a whole service without notifying customers who relied on your promise to deliver that service?
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June 2023 by Kenny Kong
Booked moving truck return at this location. The sign on the door said they aren't accepting drop offs for Memorial Day Weekend despite my drop off date being during the weekend.Shouldn't have been allowed to select this location if they aren't accepting drop offs. Customer service is closed so I drove my 15' moving truck up here for nothing and need to find somewhere to park it until they reopen after the weekend now. It's Saturday today and I can't return it until Tuesday.
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May 2023 by Dora Becton
Do not rent from the Blair Rd location, cars always have issues and if you don’t closely check your receipt can none over charged. This happened to me twice and I had to call customer service for assistance.
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January 2023 by Fido Fitness P.
I beg you!!! Do NOT use this location !!! Extremely long waits, rude agents, movies playing loudly in background, and the place smells like weed! The worst rental car rental experience EVER!!! Go to airport for your rental. As I stand here in line waiting to be seen, I overheard the agent say that they are out of paper! We will NEVER come back!!!I wish for that I could give a tenth of a star! Consider yourself warned!!!
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December 2022 by Wanda Cobb
I reserved a car online. Prepaid the rental. When I got there dude was sort of rude when he said we don't accept debit cards. They should disclose that they only accept credit cards on their website. Bad business
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November 2022 by John Emerson
Great experience. Would definatly use them again.