-
October 2023 by Osazee Paul
Tyrone offers concierge services and it's really good when you come in. Car really does bling when he's done.
-
September 2023 by Ahreboo
This is unquestionably the worst service I have ever experienced in my life; stay away at all costs.First, they arrived 3 HOURS late for the scheduled appointment. The technician had spoken to me 30 minutes before the appointment, assuring me that they were on their way, yet they still showed up 3 hours late. Throughout this ordeal, they continuously misrepresented their estimated time of arrival, displaying a complete lack of respect for my time. In hindsight, I should have canceled the appointment then, but I hesitated due to concerns about canceling at the last minute. Well, that was a significant mistake on my part; it is clear that they do not hold the same level of respect for their customers.After the car wash, I did not inspect the car because I wrongly trusted them; after all, what could possibly go wrong with a car wash? Later in the day, however, I noticed that they had scratched my car in multiple locations. I contacted both the technician and their boss, and both have refused to refund me for the damages without even inspecting the scratches. The scratches clearly show the hand movements typically associated with car cleaning.In addition to all of this, the sheer rudeness and blunt insults I have heard from the business owner are unfathomable.He flat-out called me a liar without any hesitation. In response to me asking as to why I would lie about something like this, he said that all customers lie and try to scam them.This is how they view their customers: as liars and scammers.I generously tipped the two technicians without even checking the car after the wash because I trusted them; yet, not only were my complaints not acknowledged, but I was also branded as a liar and a scammer.Truly a nightmare, I regret ever having any dealings with such horrible people.P.S. For the amount I spent on the wash (+ $150), even the wash itself was not acceptable. Interiors were not all properly vacuumed, and there were some visible spots on the seats.
-
January 2023 by Jinglun Li
I had a great experience with Bling Brothers. They arrived on time in freezing temperature. Despite that, they didn’t skip one spot that needs to be cleaned! Great work ethic. They no longer work in the garage, instead the loading dock which they obtained authorization from the building management in case you find it strange like myself did in the beginning because the photos in previous reviews had been taken inside the garage
-
January 2023 by Warren Ramsey
Excellent experience and excellent work! Car looks stunning inside and outside. 5 stars in my book and will be using regularly!Services: Wheel washing
-
December 2022 by Alex Wayne
Had a great experience with Bling — they spent about four hours the day after Christmas in our alley, transforming our trashed-out kid mover into a sparkling automobile. They even cleaned the engine compartment! Highly recommend their service.
No “before” photos — my wife would kill me if I posted them, anyway.
-
August 2022 by Nicole Crowley
Customer service and experience is great. They are all super nice guys. The quality of the detail was sub-par. I purchased the platinum package. When I got home, I noticed that the door consoles and center consoles were not properly wiped down and my seats were not cleaned. I brought this to Mario’s attention with pictures. He had me return and he redid the vehicle and told me it now had his stamp of approval. I got home and was astonished to find the same dirty door consoles. He again apologized for “not being perfect” and asked what they could do but I don’t have time to invest in any more corrections.Service: Auto detailing
-
August 2022 by Jesse Dill
Tyrone went above and beyond for what was a pretty tough detailing job—amazing service all around, and I’ll definitely be recommending to others.
-
August 2022 by Duane Hamlin
Good guys who did an excellent job on my whip inside and out, wash & paste wax , clean & conditioned my leather seats.. my car look brand new when they were finished. they use good quality products too.
-
July 2022 by Nicole Seaver Crowley
Customer service and experience is great. They are all super nice guys. The quality of the detail was sub-par. I purchased the platinum package. When I got home, I noticed that the door consoles and center consoles were not properly wiped down and my seats were not cleaned. I brought this to Mario’s attention with pictures. He had me return and he redid the vehicle and told me it now had his stamp of approval. I got home and was astonished to find the same dirty door consoles. He again apologized for “not being perfect” and asked what they could do but I don’t have time to invest in any more corrections.
-
July 2022 by Nicole C.
Customer service and experience is great. They are all super nice guys. The quality of the detail was sub-par. I purchased the platinum package. When I got home, I noticed that the door consoles and center consoles were not properly wiped down and my seats were not cleaned. I brought this to Mario's attention with pictures. He had me return and he redid the vehicle and told me it now had his stamp of approval. I got home and was astonished to find the same dirty door consoles. He again apologized for "not being perfect" and asked what they could do but I don't have time to invest in any more corrections.
-
July 2022 by Felicity Holt
My car was so covered in sap you could barely tell the color any more. These guys did a fantastic job the car looks great. Thanks!
-
July 2022 by Jared Foster
My car looks and smells brand new, and I didn't even get the highest package. Everything looks great and I was able to schedule a same day cleaning. I higly recommend them!Services: Seat shampooing
-
May 2022 by Stephanie Gray
As a mother one thing we do is transport kids and along with anything else they carry lol. These guys did an amazing job making me feel like I was getting back into my car right off the lot. Thank you so much for your attention to detail to a clean car inside and out!
-
March 2022 by Aaron Y.
Worst car wash and waxing experience I ever had. I had the gold plan at this shop for my 2021 AMG GLB 35. The gold plan should have waxed my vehicle and done the detailed cleaning. If you have waxed your car in the past, you will know what touch and feels like you could have after you got your vehicle waxed. When I went to pick up my vehicle, I felt nothing, yes, I felt nothing!!! My colleagues came with me to pick up their vehicle and sent their vehicle to this shop. They eyewitness everything about this terrible experience. And one of them had the same thing happen to his vehicle. I have been driving since I was 18, and I have owned more than five vehicles. I hand wash and wax my vehicle a lot; I had sent my owned vehicle to different shops to wash and wax in the past. I definitely know what good or bad jobs have done to my vehicle. I will say it's not a good job. After I complained to them, they said they would wax again for me, they use some wax I don't believe that will have the effects which they have claimed on their website, shortly, like 10 mins later, they told me it's done for waxing "two vehicles" what magical moment had happened. After the waxing job, they told me because my GLB has a third-row seat, which has never been used, they would charge me for extra 35 dollars. They did not tell me before the job, and not say on their website either. What happened here!!! Decent job and integrity brings business up and opposite will not. I definitely will share this experience to all my friends and colleagues in this neighborhood. Update on March 19, 2022, after the owner's feedback/deleted my comments on google y 1. Waxing. My colleague and I have the same 'so-called gold plan on the same day same time at this shop. When both of us came to pick up our cars after they told us jobs were finished. We check our cars and find out there is no wax on the surface of cars. We both waxed our cars sometimes by ourselves, and we know what will touch like after waxing. And there is not that kind of touch on our cars. That is why the other two of our colleagues decided not to the gold plan, while they eyewitnessed the result but were too shy to cancel their appointment when they drove me to pick up my car. After four of us had their service, the rest of our colleagues who plan to or have an appointment with this shop all canceled their appointment or decided not to go to this shop. 2. pricing. I do get a so-called discount, provided by this shop after we made five service appointments. The price list on their web said Gold Packages for truck/small SUV is 150, my GLB is one inch high and one inch short than a GLC, they charged GLC at the small SUV price, and charged me for large SUV price after I complained their service?? I do have a third-row seat under my trunk, which is brand new and has never been used, and I really doubted it had been treated during their service. So I really did not think I had received any discount after being charged for 160 when the original price was 150. 3. Quality, We did have four of our company cars have their silver package service, these have a proper treatment, that the reason my colleague make recommendation their service to us. I am the first one who had the gold package, which according to their website, should have Exterior: Hand Wash, Wheel Clean, Windows/Mirrors, Spot Free Rinse, Hand Dry, Gloss Spray Wax - Thin layer of protection against water spots and UV damage. Vinyl/Chrome Polish, Undercarriage. Tire Shine. Interior: Vacuum, Dashboard, Door Jambs, Windows/Mirrors. Trunk Vacuum, Trunk Jambs, Cup Holders, Air Vents, Leather/Vinyl Trim Exterior: High Gloss Paste - Gives you a layer of protection against bird droppings, UV damage, road salt, and light scratches. Interior: Leather/Vinyl Treatment, Spot Carpet, and Upholstery cleaning . That is my fault I did not check everything before I left this shop. But thanks to the modern tech, the photos I posted will tell the story and quality; you can see the result in these photos. 4. Photos, the photos took rig
-
March 2022 by V. Michael Romanov
We set an appointment for Jan. 31, 2022. As we got to their 5333 Connecticut Ave. address we were a little suspect that a detailing place was located in the underground parking garage for a condo. Much to our surprise we were floored at the results. Our GLA 250 haven’t been really cleaned for several years. When we picked up our car, we couldn’t believe our eyes it was brand new. The car was meticulously cleaned in every crevice. All upholstery was cleaned and treated, ditto for floor mats and tires. Outside the car gleamed. All for a very reasonable price. I will be back for all my car cleaning needs. Highly recommend!!!Services: Wheel washing
