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February 2024 by Sally Lewis
A service fee is charged for returns but not store credits. Surprising and disappointing.
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March 2023 by Lee C.
I admire Ann Mashburn. I regularly read her blog and delight in what she has accomplished in a difficult business. Her pieces are absolutely beautiful, classic in a fun way, and top tier quality. The fabrics are sumptuous. And she carries lovely accessories to give outfits a fun twist. But a stumbling block in the DC shop is inconsistent service. One day I had a lovely shopping experiance and so bought two paris of Ann Mashburn jeans. (Made in America. Cool.) The next time the associate had her noise stuck in her phone and never acknowledged me. On my next visit two associates were talking and again didn't even say hello as I reviewed the racks in silence. I was the only customer on a cold rainy Friday. My visit didn't feel very good. If I want no help, no guidance, and no social interaction I can shop online. Not sure I will go back.
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September 2019 by Debra C.
Invited as part of DC's favorite News Women. I do not belong to this group and can not figure out how I got this email invite for liberal arts majors. Place sells very expensive clothing that you can get at Goodwill Industries for a lot less. Do not recommend. Women who work in the news industry do not make enough money to afford to shop here. Shop at thrift shops instead.
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August 2019 by Ashley Hathaway
Fantastic selection. Staff is the best. Fun and chic.
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June 2019 by Kathe W.
There's a reason all the rave reviews are a few years old. They used to have fabulous, elegant "preppy" clothes, terrific customer service, and a great vibe. Then their two best staff members left for nyc and the collection became peasant based and unappealing . I loved this place a few years ago and have many wonderful AM tops and dresses. What happened? Please bring back the elegance and wit!
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December 2018 by Sarah Whittaker
You'd expect this store to be more expensive, but not complaining. Classy, chic vibe. Clean atmosphere, nice clothes!
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December 2017 by Linda Buckley
Lovely elegant atmosphere- loved the classic yet updated clothing
