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July 2024 by JC DC
The service was exceptional, delivered with great efficiency and timeliness.
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January 2024 by Gina Pooler
I always receive top tier service from them. From the owner to everyone I speak to, I feel like I receive white glove service. I was very pleased with the service I received from Andy. He is knowledgeable, patient, funny and most important, proactive. He’d done his research and so I didn’t have to spend my time answering questions that are in my files. Great job Allister, Andy & team!
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January 2024 by Jasleen Narula
I had a very pleasant experience working with James to get renters insurance here. I would highly recommend working with him for your insurance needs!
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November 2023 by Zaid Salbi
I can not be happier than dealing with such a great State Farm agent like Allister Primo. Ask for Kate, she is the best of the best in everything. high skilled agent, great communicator, always address all my concerns and issues, provide the best premium quote ever and, response as fast as a falcon. Thank you Allister Primo for having Kate in your team.
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November 2023 by Karen E.
I have worked with Kate twice on renters insurance. Moving is not a pleasant experience and dealing with various vendors can be challenging.
State Farm was the exception. Kate made everything easy. She set expectations on process and pricing and exceeded my expectations - even the second time when I had high expectations because I had worked with her before!
She is positive, knowledgeable, efficient, and all around helpful.
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October 2023 by Karen Slack
I have worked with Kate twice on renters insurance. Moving is not a pleasant experience and dealing with various vendors can be challenging.State Farm was the exception. Kate made everything easy. She set expectations on process and pricing and exceeded my expectations - even the second time when I had high expectations because I had worked with her before!She is positive, knowledgeable, efficient, and all around helpful.
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October 2023 by Dan jaffe
I had a somewhat complex auto insurance issue and Kate Harrington of the Allister Primo State Farm office provided extremely useful assistance in navigating these issues,
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September 2023 by Christine Doci
Working with Sean Steinhauer on our landlord insurance policy was a breeze. Our former insurer raised our rates over 137% so when it was time to breakup, we started researching local providers and are thrilled with his level of communication, timeliness, and going above and beyond to submit our cancellation notice and notify our mortgage lender, too. Thanks to the Allister Primo team!
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September 2023 by Cherri Sinclair
I have an umbrella insurance policy with Primo's State Farm for about 7 years now and it has been a great experience until I received a note about needing to get my roof redone. I called the office to get a better understanding and I will say that Kate Harrington, one of the agents, IS ABSOLUTELY THE BEST!Kate provided the best customer service I have ever received in my entire life! I received a notice stating that my home insurance policy was going to expire on 7/28 because I never responded about updating/fixing my roof. I had a year to do this but overlooked it. I ended up speaking with Kate about this. She answered all of my questions in regard to what I needed to do for my roof and to keep my home insurance with State Farm. I honestly was ready to look for another home insurance company, but her knowledge and empathy really eased my frustration and ignorance of the matter. She was very understanding and did everything she could to provide me the details I needed from underwriting so I could mend this issue.In addition, she stayed on top of the entire situation after I told her I would get the roof fixed. From beginning to end. Once I got the roof fixed, two or three days before the deadline, Kate was on it! She sent my roof receipt, warranty and photos to underwriting immediately and gave me updates on what would happen with my policy. I mean, she is just amazing and really helped me. I'm sure she was "just doing her job" but to me, I felt like a VIP client!I am very grateful for Kate's customer support. "10 out of 10, highly recommend...KATE!"
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September 2023 by Clarice LeBow
Super helpful and direct on the phone when I needed help!
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August 2023 by Whit G
Idiot named James got my license suspended giving me incorrect information about filing a form with the DMV. Utter incompetence. Do not go here.
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June 2023 by Tommy Tate
Great service. Allister and his team know how to make you feel well taken care of and appreciated.
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June 2023 by A M
Professional, courteous and friendly service for years!Allister and team are the best of the best. There are probably 30 other insurance agencies on my route to this branch - we wouldn't even consider going elsewhere!Very professional and friendly ?Great job!
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June 2023 by T W T 3
Great service. Allister and his team know how to make you feel well taken care of and appreciated.
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May 2023 by Bridging the Gap Family Services LLC
Thank you Primo and your team! Great communication and got the job done for my commercial unit insurance. HIGHLY RECOMMEND
