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February 2024 by Nicholas Albanese
Amazing customer service!! Best location in DC!!
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January 2024 by Ivan Lugo
Nice and assortment suitable for today's and traditional style
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January 2024 by Thomas McCleary
Staff was extremely helpful during an exchange and return.
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November 2023 by Alex Sedlacek
This store had a very helpful salesman.
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October 2023 by Matthew Weltz
Amazing customer service, so glad I went in. If I ordered online would have gotten a completely different size.
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November 2022 by Jorge Parrado
I went there on Oct 29 at 7:30pm. John was great! He was very polite and took serious initiative to order my size because he knew my size is special order. My brother was on the phone speaker and asked John specific details and he knew the answers. I showed him a picture of the suit and found me a pair to match a dark grey and navy.He also made sure I would get them by Thursday.John is great! I am definitely going back in the spring when he is there.
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July 2022 by Venu G.
Excellent, personalized service. Henry educated me on the redrafting process and ensured that I didn't spend money unnecessarily. He exemplified why this continues to be a great brand.
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February 2022 by Jason S.
Worked with Diane Darathep in the Indianapolis store and she was extremely helpful. Highly recommend working with Diane.
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July 2021 by Kevin Milner Jr
Henry, the store manager, offered wonderful advice to me for an upcoming wedding. He was incredibly accommodating and flexible with his time. I bought a great new pair of leather sneakers for a beach wedding and couldn’t be happier.
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April 2021 by Thomas Velenosi
Like others I had an excellent experience with Henry at this store. I went to exchange a shoe size and Henry took the time to size me up and determine that the length was fine but I actually needed a B width. Boots came in the mail this week end they’re a perfect fit.
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April 2021 by Ryan Murphy
After leaving a nearby competitor following a bad experience, I decided to stop in and am glad I did. Henry was extremely helpful sizing my very narrow and hard to shop for feet for some new shoes. Even if AE is not your style, I would certainly recommend this location for the excellent customer service.
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March 2021 by Dave S
Fantastic store and the best customer service you can find! Henry is incredibly helpful and patient. He takes his time to help you find the exact style you are looking for while makeing sure that everything fits perfectly. I highly recommend!
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March 2021 by Miles
Tremendous service! Henry was very knowledgeable, attentive, and helpful.Cannot beat the quality shoes, or the incredible service!
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February 2021 by Alexander Jantsch
Doesn't get better than this.Fantastic products with helpful, friendly, and knowledgeable service. Henry helped me find an excellent pair of boots that I couldn't be happier with.
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January 2021 by Will G.
I've received phenomenal customer service from Henry, the store manager. The service combined with the stylish high quality shoes make Allen Edmonds my go-to spot for shoes!