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April 2024 by david perruzza
This place and the staff are the best
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April 2024 by Rich Franzen
Friendly and helpful staff, and great selection of products, things were in stock and pricing was decent. Found everything we were looking for and more.
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March 2024 by Kurt Kaiser
Relentlessly helpful and plain spoken, I've asked a few things that they weren't sure how to answer, not many but a few. I know they weren't certain because they told me, I am not sure about that and don't want to give you bad advice. Go. Go again. They want to make your life easier and they succeed.
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March 2024 by Catie Higgins
I received such great customer service here! I believe it was Rob who helped me. Will definitely be coming back!
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February 2024 by Dan Murphy
In an Ace so well-stocked, where help's never blocked,Employees with smiles, guide you through aisles.They lead you right to what you seek,With advice so sound, your project's not bleak.Yet, a word to the wise, before you buy,Avoid the soil, lest fruit flies fly high.Though service is grand and help's at hand,For soil, you might seek another land.
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February 2024 by Kristin Fitzgerald
As seen in the other review, ACE Hardware has shipments as early as 6am that wake up everyone in the building above them. This is the only business in the area making such early deliveries, which says a lot for the busy Adams Morgan neighborhood. I’ve been a loyal customer here since the Pandemic but no longer as my new alarm clock is the slamming and unloading of the truck. I’m a nurse with already crazy hours and I value the little sleep I can get before taking my kids to school. DO BETTER ACE!
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January 2024 by Milan
Superb customer service. So dedicated staff and very well stocked and organized store. Prices similar as in nearby Target, but staff=service and availability of items lightning years above. I
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January 2024 by Ken Cohen
Good selection, outstanding service: help was available instantly - when first employee could not immediately locate my item, she quickly found someone who could. Where else do you find such service?
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December 2023 by Nash Keyes
I love this ace hardware location! Helpful staff and a great selection. And just nice hardware store vibes idk ?
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November 2023 by Miriam Larson-Koester
These are some of the nicest people in the world!! My dog got his head stuck in a pretzel jar and though they didn't have the right size shears in stock they let me use theirs. Freed him immediately. 11/10 dog service.
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October 2023 by Alex Ramos
I came here at the very last minute and right before they closed this Sunday. Because I needed to pickup some last minute items for a new home that we had purchased. The first thing that I needed was a duplicate key made for the house. Even though it was minutes before they closed, a cool employee was able to help me out and he made they key in under two minutes! Then I needed to get a small container of spackle to fix some of the small holes in the walls that the previous owners had left behind. This hardware store carries just about everything related to the house. They even have an indoor garden section. I'm glad that this store is here as it's one of the few hardware stores inside of the city.
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October 2023 by Matthew Radomski
Extremely helpful and friendly. I would not consider myself handy, and they could not be more accommodating. When you walk in they immediately ask to help and will not only direct you to a product, but will work with you to find the exact solution to your problem. Best neighborhood hardware store around.
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October 2023 by Abigail Mihaly
Literally my favorite store in dc. Customer service is impeccable. Incredibly knowledgeable staff always willing to talk out a solution, and no one talks down to you (which I find so common as a woman in a hardware store!)
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October 2023 by Alex R.
I'm glad this place was here when I needed them, and it's one of the few actual hardware stores located in the city. We had recently purchased a home and I needed to have a key copy made because we only had one. Even though I rolled in minutes before they were closing, a cool employee was able to help !e out. I handed him the original, and he had the copy made in less than one minute. The other thing that I needed to get was a small container of spackle. The previous owner had left us with a few small nail holes in the walls, and my plan is to fill them. Today was my first time in the store, and I noticed that they carry just about everything that you could need for a house. From cleaning supplies, to an entire aisle dedicated to garden related stuff. Outside they have tons of plants and flowers, and I even saw a few pumpkins on display.
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September 2023 by Mariana McOsker
Owen was very helpful and showed us where everything was. He was extremely efficient and super friendly.
