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May 2023 by Anthony Wilson
Overall my experience with the therapists was good but the front desk rep Kida is always rude. Negative tone and attitude
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May 2023 by Drew Harrison
Came to Active Physical Therapy after my car accident— Staff including Maryland, Tosin, Rachel, and Ray are amazing. Everyone is friendly, helpful, and encouraging. Was able to make a speedy recovery with their help!
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May 2023 by James Finn
Terrible website. Find it silly that different offices take different health insurance. I haven't even been in the front door, and I would not recommend. Customer service is good quality.
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March 2023 by Carolin Tolentino
The receptionist I got on the phone is horribly rude. For a medical practice dealing with people in pain, you can do better.
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December 2022 by Denise Johnson
I started coming to this facility in August through Dec. 6, 2022; due to car accident. I would like to thank Ashley for all of her assistance with my physical therapy. I was always greeted with a smile and concern of how I was coming along; as she showed me what forms to do, and made sure they were done correctly. Along with the ONLY one wiping down the equipment once you have finished. KUDOS TO ASHLEY!!!.Thank you KIA for being a reliable receptionist. Keep your pleasant personality going KUDOS..
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December 2022 by Hazel Hall
My experience with Active has been incredible. From my first visit to my last!! Kia and Marilyn are the perfect duo when it comes to the receptionist staff, they offset one another. I have never felt any better. This is the place to go for therapy!! I love them all.
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December 2022 by Rachel Feinstein
I'm recovering from a foot surgery and being non weight bearing for a few months. The entire team at Active Physical Therapy has been great over the past two months of PT sessions. I've worked with Comfort, Tosin, and Ashley and it really has made a huge difference in my mobility and re-motivating me to be active again. Thank you!
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December 2022 by Atia Cunningham
My experience here has been absolutely amazing. The staff were all welcoming and friendly. Everyone made sure I was well taken care of and comfortable. I will definitely refer Active to others.
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December 2022 by Kylie Lover
Had a very well experience with my visit to this office. The young lady at the front desk Marilyn was really attentive and professional. They made sure I was taken care of in a timely manner
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December 2022 by Zan Dan
First day of PT with broken leg. Must go up 5 stairs to get into office - difficult with broken leg. My family was going to wait for me, but cell reception is poor and they won't share WIFI - family went to a coffee shop instead. Front desk staff kept making me get up to give paperwork, credit card, etc. with broken leg. Didn't feel like they really cared about their patients very much.
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December 2022 by Kaymmmb b
Very friendly and professional staff. The therapist listen and make adjustments when necessary. Comforting during a stressful ordeal.
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December 2022 by Darlene Bowman
I have been coming here for 3wks now and not only do I feel better, but the STAFF are very POSITIVE and ATTENTIVE to my well being which in a whole!! is hard to find these days.
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December 2022 by Lynn Bea
I chose this location bcuz how conveniently close it is to my job. The staff is friendly and they made me feel welcome from my 1st visit.
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December 2022 by Kyra Whitelaw
Not the best physical therapy. I worked with Sam who was absolutely fantastic! But the atmosphere in the location is a bit weird often weird movies playing in the background) and the therapists are not the most attentive. Often, when I went, my PT had created a program for me in advance, but a PT Assistant was the one actually directing me to the exercises, and no one was watching me while I did them to ensure I had good form.
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June 2022 by Garrett Berntsen
I’ve been going here for a month and I’ve gotten great care from their outstanding team. The staff are nice but also really make sure you’re working hard! Highly recommend this place if you’re trying to recover from some sort of injury.
