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“Had to make sure I posted that the store manager, Jessica, was so kind and helpful...she was right there to help me load up my car with several very large items. She went above and beyond to make sure I was able to get all my things in just one trip.
Really provided great customer service and the staff there are always so friendly too.”
“Had purchased sofas came to pick themUp when I tell you beyond efficient and fast is not the word store manager was awesome! Staff which were women helped load up too such great communication my favorite location. Got there at 910 by 923 we were gone !!”
9:30AM - 9:30PM
245 Union St, Waterbury
Discount Stores
“10/5 for the service my sister and I received while getting our ears pierced. The ladies were super kind and helpful. They made us feel very welcome, took great care to get our piercings right, and generously did all they could to help when my sister started to feel sick. I'm so greatful, and definitely recommend!!”
“The place is neat, clean and well stocked! The summer fun selection has great stuff for kids at reasonable prices! The furniture selection was good also and prices were well below furniture stores!”
“The store is very clean and organized. All of the employees are helpful and say hello with a smile. Clean and organized with a good selection of items and employees who are friendly and kind gets five stars from me.”
“Good selection of curtains and rugs. Plenty of other home decor items along with a few other finds. Fairly priced inventory with some items found to be aggressively discounted priced from time to time. You can find some nice clothes sometimes too and spend much less. Great place to browse and I usually end up picking up something without breaking the bank”
“Popular overstock items at very reasonable prices. Need to be ready to use food items purchase as they are approaching their best to be used date. Good promotions like eat free and crazy deals where you receive credit for future purchases on purchasing certain items.”
“Yolanda was the best customer service experience i think i ever had. I called for info on a product and she was so nice , professional and seemed like an actually nice person. Hopefully her boss reads these reviews. Thank you for being a real , nice , helpfull person Yolanda , you deserve recognition !! God Bless”
“Best service I have had at a Dollar General . I came in and asked for doggie pads there on one package in stock and Katherine showed me a better option for around the same savings”
“Samantha was awesome helping a customer with an oversized rug and a lot of items, including opening double doors for her, and then re-folding towels for me so that they would fit into the bag. Fantastic and friendly service!”
“The people here is what you call hard workers they are short on staff at times but they manage to get quick at ringing items when super busy even help to saving me money on top of it. Would shop here for quick shopping experience.”
“This place has gotten substantially better. Staff is helpful and friendly. It has also stepped up in cleaning the store. Still a bit cluttered, but it is way better than a few months ago. Went on a Sunday, and even though there was a good number of customers, the checkout was very quick because they added people as soon as they were able.”
“Definitely a "friends and family" atmosphere here and that's an understatementQuality customer service and definitely a repeat locationThanks Joanie and Will for your consistency”
“The owner is the sweetest lady ever! I have been coming here to get balloons filled for over a decade. Visited today after moving out of town for some new years balloons. I was able to grab a bunch of other party supplies. VERY HELPFUL, super efficient.”
“There's always a long line with a single cashier getting slammed. Unfair to the people who work there. I usually go here for wrapping paper/gift bags, cookie bags at the holidays for gifting ? bags of cookies at school/work/friends/family.”
“One employee in particular, Roseanne, is a staple to this store. I always see her hustling around getting things done and she just has such a sweet demeanor. Always a pleasant experience when she rings me out. Great employees really do make a place great. I hope she gets the credit she deserves because in a world where everyone seems to have a chip on their shoulder, she is a breath of fresh air. You guys are lucky to have her!”
8AM - 10PM
32 East St, Plainville
Discount Stores
“customer service is on point. extremely friendly staff. the manager yesterday went out of his way to assist me with products that were on top shelves personally got them down. his self opened them up and assisted me greatly as a business owner myself, these are the type of people that I look for on my staff”
“Matt and Tammy always say ?hello!! It makes all the difference when you are greeted with a smile ? TAMMY is the newest cashier always try's to help you find merchandise ? working hard to make sure customers are rang up and MERCHANDISE is on the shelf!!I'm a manager, and I noticed these things she deserves 5 ⭐️⭐️⭐️⭐️⭐️??”
“Dont sleep on dollar tree!! For 1.25 you can get just about anything. Sometimes you get what you pay for but rather lose 1.25 than to lose 6.00 somewhere else. My only complaint; why is it dollar trees mission to only have one cashier working at the busiest times of the day?”
“I am equidistant to this location and another one but I do prefer shopping at the one in Prospect. They have a good selection of food and goods. I use their app to load coupons and then just plug in my phone # at the register. The line usually isn't very long but even when it is it does move quickly which makes it easy if you just need to run in for one or two items. The sales people are helpful.”
“I walked in to buy a drink and a snack. I found a Gem of a store thinking of the people... EGGS are being sold for. Only 369 cents I believe see the picture ive attached for actual price marked by this store. Way to go a store for the people. Get there fast before their gone.”
“TLDR: staff was incredibly friendly but istle were cluttered.
I walked into the store knowing that there was an item on sale for 50% off original price (3 > 1.50). The item did not ring up correctly so who I can assume the manager came over. Looked at the sign and over-rode the items to make them the correct price. All 17 of them. On top of that after you make a purchase there is a $5 of 25 coupon that you receive on the bottom of your receipt. They had a few floating around and without me asking the manager offered to put one onto my order as it qualified. I walked out of the store with a original total of something around $54 and only ended up paying $29. The only complaint I have is that some of the istle were cluttered with product carts. However that is wider problem with dollar general because I have seen it at other stores. Overall would go back!”
“Always clean. Friend associates. Manager is always putting product out. Sometimes shelves are a little bare but today I found all 5 things I came in for. Sometimes lines back up because only one register is open or no one around so you have to wait til they come up but overall very good. Love the $5 Saturday coupon.”
“Came in to buy balloons and have them blown up. Busy store with 2 on staff. Ry blew up my balloons. I had a feeling he was new or needed more training with the balloons but in his defense the stock was slim pickings. Ry was truly a doll. Working with what he had and kept saying thank you and I’m sorry. I’m sure customers can be hard on cashiers etc. Ry had that “ eager to please” personality and clearly was doing his best with a positive attitude. While he was young I could tell that he really wants to do a good job!
The store is busy, There really should be a third to help the others out.”
“I went into the store looking for things for casual sandals for vacation. Shoe department was very full and organized by size. Found whatI was looking for right away.Store was clean, and the cashier was very friendly and quick. Great experience. Store is always clean and full of merchandise”
“Many of the workers are very friendly even when customers are rude to them. The store could be kept cleaner but it would help if customers put things back where they got them from. Not just where they decided not to buy it. I feel bad for the workers. Yes they are paid to upkeep the store but they shouldn't have to follow behind people to keep the store clean. Someone said it's the most ghetto store. I agree. But maybe people need to start taking care of the store with some respect. You don't want it to look ghetto then don't treat it ghetto. I don't see other stores looking like this. Why? Because the people don't act like they don't care and just throw things where ever they land. I don't see how the employees can handle picking up after that many people. The only reason I give the store a 4 instead of a 1 is because the workers trying to keep it as they do.”
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“Love this store. This manager really knows how to keep this dollar general clean and everyone is so friendly and professional at this one unlike the other one in wolcott”