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September 2024 by Felicity FitzGerald
Dr. Pennington is absolutely amazing. He is extremely knowledgeable and has great bedside manner. I’m a very nervous cat mom, every sneeze can be concerning, and he is great at calming me when I’m concerned about something insignificant but he has never been dismissive. Recently my cat seemed very sick and definitely not himself. I probably called the vet three/four times to ask advice and reschedule appointments. They were able to find me an appointment the next day because I was very concerned. Dr. Pennington was so wonderful with my sweet boy, as well as the vet tech (so gentle with him) and phone staff that helped me find the soonest appointment. They took my concerns seriously and looked at everything I asked about. He prescribed me medication for my boy and called me as soon as he got back the blood tests, the same day, which is SO appreciated because otherwise I would have been fretting until the morning. He took the time to explain his results in detail and answer all the questions I had. My boy will be okay due to them, thank you so much.
There can be a little bit of a wait, but trust me it is worth it because Dr. Pennington gives the time, energy, and knowledge needed to diagnose and treat your fur babies. I wouldn’t want to be go anywhere else. Thank you Dr. Pennington and to your wonderful staff. My boy is already feeling so much better and it’s such a relief. Thank you!
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August 2024 by kris schumacher
Dr. Pennington is the most endearingly compassionate vets I have ever known. Amazing practice!
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April 2024 by Marco Agliano
The best!
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April 2024 by Vanessa Maloney
Easy to pick up prescription basket, very clean facility, and I was greeted right away.
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April 2024 by Cody Banks
New client, only been a couple of times. Wonderful service, knowledgeable Doctor and has a great family feel. Highly recommend!
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April 2024 by Cari Turek
I have been going to Windsor Animal Clinic for 16 years. Most of my pets over the have been rescues that I adopted with known medical issues. This has often required several emergency visits in which I have never been turned away. There is one visit in particular that I will never forget. I had adopted a dog from the Newington pound and he was diagnosed with chf and placed on meds. One morning he began to struggle breathing and I rushed him to the clinic with no appointment. The Dr Pennington was away for the weekend and a covering vet was there. My dog's gums were turning white and without hesitation one of the vet techs got on the phone with Dr Pennington while two others made an oxygen chamber and then per Dr Pennington's direction the covering vet administered necessary meds that saved my dog's life. Their quick thinking and action that day gave him another quality year of life.
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April 2024 by Michelle Drouin
The best vet! The staff is always friendly and prices are reasonable!
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April 2024 by Andrew Williams
Wonderful Doctor and staff! They were very kind and accommodating.
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April 2024 by Tessa Rickart
I've been hesitant to write this review because I didn't want emotions to cloud what I'm about to say, but I also feel like if I can prevent just one family from having to go through what we went through, then I need to get this out there.
Do not go to this vet. We took our rescue dog here for 2 years before we were told that she was heart worm positive. How did this happen? 1. They never tested her when we first brought her in, despite being from the South (yes, she had a heart worm negative test from the rescue, but I have since learned that many vets will still test because those aren't always up to date or reliable) and 2. At her one year check she came back as positive and THE VET FAILED TO TELL US FOR A YEAR. Not only did he fail to make that call, he failed to tell us about it in any follow up visits she had for other issues in that year. Simply not reading the chart? Who knows.
Upon learning she was heart worm positive, we obviously were anxious to begin treatment. The vet told us that he had great track records with dogs surviving this treatment (scary much?) and how only one dog had ever died after the shot and that was because the owner had gone and played frisbee with him immediately after (we heard this story multiple times and in detail, not helpful and not a good idea to use the words "just dropped dead" to patients who are worried about their own dog).
I conferred with both friends who had had dogs who needed this treatment and with a friend who had connections at the local Humane Society, because I was already starting to distrust this vet and wanted to make sure the treatment was correct. On paper, it was by the book. What he didn't prepare us for was that his mismanagement of administrating the shot would leave our dog in so much pain that she would be physically ill, unable to lay down or rest, and crying nonstop for 6-8 hours after each shot. Nor did they give us pain meds BEFORE the shots. So by the time I got medications (at one point having been told it would take an hour and it took 2 after I told them she was nearly writhing in pain), she couldn't keep anything down.
I have since learned this is not normal. Other vets will keep the dog around to monitor them for hours after the shot, or will offer anesthesia ("oh we don't do that here"-- fine, but give me other options). They expected my dog to be okay with this wildly painful shot (do a google search, common knowledge) with nothing but a low level of anxiety meds. Not to mention that one of the times they were giving the shot, the needle broke off from the shot while it was INSIDE my dog. I don't have absolute faith that the vet didn't accidentally hit a nerve, hence the terrible pain.
We had been disappointed before with this vet for multiple reasons-- an average of an hour long wait time for a scheduled appointment being one of them-- and it's my fault for not seeking treatment elsewhere. After we had received the heart worm diagnosis, I did try to call around, but the two offices I spoke with either did not treat heart worm or did not feel comfortable taking on a heart worm patient who was already under the care of another vet (the vet who had diagnosed, etc).
I understand that their is a shortage of vets and I respect anyone who works in an industry where they are dedicating their life to helping animals. I am positive that every single person in this office cares for animals. The issue is I don't think they are responsible in their treatment, or by overbooking clients in an attempt to help more people.
Finally, I leave you with this. Someone once said to me: you should find a vet that when "that" time come, way down the road hopefully, and you need to put your pet to rest, you feel comfortable with that vet's recommendation and having them by your side. That is not THIS vet.
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March 2024 by Sue
The staff at Windsor Animal Clinic are all knowledgeable and compassionate when dealing with my pets!
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January 2024 by Samantha LaPoint
Very friendly staff
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October 2023 by Kevin Lafferty
My Dixie loves dr P
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October 2023 by Derek Ashworth
Great place! They always take good care of my pets!
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October 2023 by Vanessa Kitty
Best ever! I have been using them since the eighties.
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October 2023 by Rick Traskos
Dr. Pennington and his staff are outstanding to work with. Highly recommended
