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September 2024 by Katherine K
Horrible. This is the dollar store version of shipping and it is the worst. Tracking is ridiculous. It either doesn't even register or it's not updated. Estimated dates are never accurate, it's either late or missing. I will avoid any company that uses this service because I'd prefer to actually get what I paid for. How does this shoddy excuse for shipping even exist?
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September 2024 by Sarah Macneil
My package has been sitting at your wear house for seven days! Hasn't moved. I will never order from any company that uses your company to ship again
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August 2024 by Pavel S.
UPS tracking delivery date: Friday by 7pm. Nothing was delivered, now tracking is postponed to Monday, due to mail innovation(last known location of the package). Let's see how many days they will delayed it
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August 2024 by Thomas Johnson
UPSMI/USPS shipping a nightmare. Forever late. Forever hand-off inefficiencies. Will not order again from sites that I can ascertain are using this god-awful "service."
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August 2024 by Anthony Rogers
This some type of scam where items are shipped from overseas but appear to be shipped from the US deceiving the purchaser of the item. Shipping times are long and items are in limbo for days with no tracking and false arrival estimates are given
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August 2024 by Morgan Beckman
Delivery day went from Friday to Monday to Tuesday to Wednesday. Why would anyone use this service?
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August 2024 by Dean Grillo
This Mail Inovations totally SUCKS. Nobody knows where the package is and the del time is HORRIBLE. And worse yet I had to pay for shipping. I will not buy from any company the uses this BULLSHIT service. I received 6 notices that my package is out for del. nobody knows where it is.
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August 2024 by Britney W
Ended up having to deal with this worthless company again. I wish companies would start listing who they ship through so this can be avoided at all cost. I try so hard to avoid dealing with this company but, yet again, here we are waiting on a package. Terrible, horrible service.
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August 2024 by paul hogarth
package that was shipped and delivered shows its still not delivered three weeks later. lucky i had an honest customer
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August 2024 by shelby cole
This company is a JOKE ! They DONT help you when you call or email. My package was suppose to be here 12 days ago and it still hasn’t updated. I would have never ordered something if I knew this company was going to be handling it. JOKE. Probably stealing our packages from everyone.
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August 2024 by AR
ABSOLUTE TRASH.
News flash, if you have over a thousand google reviews and 98% are 1 star you are not doing the right thing.
REFUSE TO PURCHASE FROM VENDORS WHO USE THIS SHIPPING SERVICE!
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August 2024 by Cedric Smith
This is simply another attempt to cut cost while also cutting customer service. My item was lost in transit from ZAGG, and there was literally zero support from UPS. Tracking cuts off after a couple of days and you may never actually get your package. Them having a 1-star rating is not going to change anything, because companies will continue to use this cheap service.
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August 2024 by Tiktok Shorts
Learned my lesson to never use UPS mail innovations again. It's a cheap slow and low priority alternative to normal shipping.
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August 2024 by Michael Hallahan
Just this year alone, we've been informed of packages that never arrived, packages that were seriously damaged, packages that were found in the ditch down the street from their intended delivery location, and one package that looked like someone did a burn out on it with their car. Zenfolio requires us to offer this horrible delivery service. The only way for us to eliminate it as a shipping option is to set a fixed price for all shipping - not a viable option for us. In Zenfolio's defense, they have been very good about replacing damaged or missing orders but a shipping option with this kind of failure rate shouldn't exist in the first place.
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August 2024 by ava godwin
Package was not delivered. No updates on small package for 5 days. Had to reorder and wait longer
