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March 2024 by Winsome Kitson
Best T-mobile in Windsor Area!
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January 2024 by Siara Heatley
THAT TEAM IS THE BOMB!!
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October 2023 by Brandi Ortega
I absolutely love this entirely NEW team. The NEW manager is also great! I get the best experience every time I come in! The best prices! The quality of effort they put into every transaction I’ve had with them is amazing! Come check out this T-mobile!
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October 2023 by Kamron Anderson
Exceptional service! Staff is quick to help and respectful. Would recommend going here for all my t-mobile needs!
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October 2023 by Cece Mae
i appreciate the knowledge and kindness of this staff here. the store is clean and fresh, i chose to drive here over so many closer for those reasons. thank you!
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October 2023 by Drippyjes -
Awesome experience at this location the staff as soon as you walk in make you feel super welcomed at at home service there was exceptional got the best deal out the door
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October 2023 by Chazywazy 1413
Entirely New Team! Great service. Definitely the best T-mobile to go to!
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September 2023 by Maria Colon
Chaz and the team are wonderful. Happy with the service and experience. I am a happy customer!
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August 2023 by Antonia Reynolds
Horrible place. I've been having issues with my billing ever since I added a line at this location. I have 2 or 3 extra lines now that can not be accounted for. Customer service is still trying to correct what they have done wrong. A girl in there fast talking and she trying to ring me out, spent 3 hours in that place all while she was training. Going to change service and report this place.
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July 2023 by Raymond Jones
Too much horse playing at this location the girl that rung me up kept telling me I needed to buy a bunch of items to save on phone bill which I found out it isn't true. The girl was dancing all around blasting music and a few customers walked out cause of the noise. The manager just sat there and didn't say anything to address it.
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March 2023 by IZZY
My first time to this location. I usually go to the office in the Copacco center, but it was under renovation. I walked into the place to get a sim card transferred into a new phone. The customer service was very professional and very helpful with our needs. It took about 20 minutes to get everything done. very happy with the service.
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March 2023 by Z Flowers
Not worth going to this one. They’ll rush you, not really want to help you, and then cause you to pay more than necessary in the long run. Won’t make that mistake again
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February 2023 by Danita Bernard
Wish I could give no star!Waited in the store from 4:15pm until 6:15pm (mind you I am still there) JUST TO ADD A LINE!He finally called tech support and was told he processed it wrong so now a ticket was done and I would have to wait 4 or more days for it to be resolved! Asked to juts cancel the transaction so I can go to a competent TMobile. He had the nerve to tell me that I couldn't cancel it because I would have to pay a restocking fee! I DIDNT EVEN TOUCH THE PHONE! Definitely not! No 2 ways about it...I WILL NOT PAY A RESTOCKING FEE. He called his manager whose response was to give me a activation credit of $35!No thank you!!!!!I just want to not leave with a phone that will not work for 4 days plus I've been here for over 2 hrs.It's now 6:19pm.Now he is on the phone asking permission to cancel the order.IT IS 6:19PM!I'VE BEEN HERE SINCE 4:15PM!THIS HAS BEEN THE WORST EXPERIENCE I HAVE HAD TO ENDURE WHILE TRYING TO GET SERVICE!I would walk out but need a receipt saying that my money has been returned!
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February 2023 by Cecilia Solano
The person up front was with a customer (the only other person there) and asked us to wait. The other staff didn’t acknowledge us at all. We stuck around for a while but no one attended so we left without being helped.
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December 2022 by Thomas Johnson
Went in to get help with data transfers on new phones and found the Associate Manager, Eric, to be very kind, patient and generous with his time as we worked through several issues with updates/transfers. We most appreciated his knowledge and noted the care and tact with which he treats all customers. In Eric, T-Mobile has a gem of a site manager!
