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“Dan is fantastic. He shows up on time. Does quality work at a fair price and goes the extra mile. He did things like fix broken sensors without asking. He knows his stuff and we couldn’t be happier.”
“The staff at this Post Office are always professional and friendly, even the trainees. They helped me navigate the Passport process due to the Covid restrictions with ease. I actually go out of my way to go there.”
“After I sent my last set of postcards at the post office in Washington Depot I needed more post card stamps for the next step. This post office was not out of my way and at 10:00am, they're open. Easy! The clerk was helpful, friendly and efficient though he had to go in the back to hunt up some postcard stamps for me. It's a small post office and the only thing missing is a drive up and drop off lane, and an automated postage vending machine. [Review 18410 overall - 76 in Connecticut - 1932 of 2022.]”
“Ms. Sharon and her team are very pleasant and always ready to assist customers. On one extremely busy day while waiting in a long cue, over the Christmas holidays, one customer burst into singing a carol to cheer the staff on. Everyone in the cue joyfully joined in. The staff was so grateful. In fact, it was a great experience to witness the community spirit because of the hard-working staff at this post office.There are cards and shipping supplies available for purchase as well as ample parking, including handicap access.”
“By far my favorite post office, they are kind every time you go, and they are extremely knowledgeable, and will help you ship something as cheaply as possible. One thing to note is a few years ago the post box in front got broken into and things stolen, and there is no camera on the front of the building! So if you’re mailing something important go inside to drop it off.”
“I’ve been to this post office a few times and they are always courteous and efficient. I worked with Karen today to mail several packages and envelopes. She was kind, patient, and had me out of there in under 5 minutes!”
“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
“Miguel was extremely knowledgeable and helpful! He took the time to assess what I was shipping and directed me to the appropriate packaging so I didn’t end up overpaying. He saved me a ton of $$$. Excellent customer service!”
“Be forewarned that this is a very popular local post office and usually has long lines. I prefer this post office; however, because the staff are invariably hardworking, knowledgeable, and professional. I regularly have to send packages to my daughter at her university in another country. Like my local mail mailed from this office, items mailed to this and other distant locations always arrive quickly and intact.Thank you to everyone at this location!”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
“THIS IS A TOUGH ONE, ESPECIALLY IF YOU'RE HANDICAP: LONG LINES DEVELOP REALLY FAST, SERVICE IS IFFY (SOMETIMES IT'S SWIFTLY MOVING ALONG, THEN IT CAN BE JUST TURTLE SLOW!)... FOR MOBILITY ABLE-BODIED PEOPLE, IT'S A PERFECT PLACE FOR THE BUSINESS OF U.S.A. MAIL!”
“I was surprised to see so many negative reviews. I am a customer here more than 2 years and I have never faced with any described issues. The staff is always friendly and helpful, especially Vikki - she is the best! Often I fly to this post office at 4.57 pm and I always get service without any attitude. Based on my experience I could say that the most of people who left negative reviews just did not want to cooperate if something was going wrong and blamed post office team.”
“Its a small post office, usually only one employee working at a time. They are always very polite and helpful. They are closed between 1pm and 2pm during the week, monday through friday. It is always clean and neat and organized.”
“Typically efficient, and I'm able to get in & out in a reasonable amount of time.
Once in a while, they have fewer staff and if you happen to walk in at the same time as a bunch of others the wait can be longer. However, you can't plan for this.”
“Had a problem with my mail All of a sudden, I wasn't getting my mail. and they resolved it. Thanks to Murphy Road Postal service. ???? I was Bugging where is my mail LMAO..... ?% Thanks.”
“Love love love Sonya! Omg heart of gold. Cried tears of compassion over the piece of mail I was sending my daughter. She is a God send give that kind soul a raise. Yall Rock! Open to 1 pm whaaaat! :)”
“Today I had to ship a package from this post office, their employee Tammy was the most accommodating post office employee I ever had to deal with, thank you Tammy!”
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“Clean lobby and friendly staff. Better stamp variety at Poquonock post office. Either no one is in line or 20 people are in line. Training seems to happen often so the available staff knows the basics.”