-
February 2024 by Thedutch4 H.
I am exhausted with the rudeness of this world...it is unnecessary and takes me out of character. The Petco employee in Windsor was rude and unprofessional and I literally was not in the mood. MIND YOUR BUSINESS ABOUT MY DOG!
-
January 2024 by Rebecca W.
I brought my dog to Petco at least 3 times for grooming. Wendy is a real pro and she does a great job. She has excellent customer service skills and knows how to treat people as well as your pet. She asks a lot of questions to make sure she does exactly what you want. Recently, I made the mistake of booking with someone named Jennifer. This young lady has very poor customer service skills. You can tell she hates her job. Not only that, when I picked up my dog, she looked awful. My dog looked like a child took scissors and randomly cut her hair in different places. I don't believe she was bathed at all. The smell of dry shampoo was so strong, it made me sick AND she overcharged me. My dog has had itching problems since then and for other problems, I had to take her to the vet. I can't speak for other groomers who work there but I will only deal with Wendy from now on. If you get Jennifer as a groomer, you will be totally disappointed. She is either lazy or incompetent, a real hack job. Wendy is 5 stars and Jennifer is 1 star!
-
April 2023 by Linda P.
Having recently moved back to CT from NC my dogs were in need of a good bath and groom. Sadly I waited 10 days to get them in to this Petco based on the decent reviews. To sum it all up, they did a CHOP JOB on both of my dogs. A Shih Tzu and a poodle. Bens tail chopped up and ears lopsided and Lily looks worse that when I brought her in. The greeting was cold and nonchalant, the surroundings sloppy. The cost $147 for 2 basic grooms. Do yourself a favor and groom them yourself. Couldn't be any worse!
-
March 2023 by Google user
Was expecting more when I called to cancel my appointment which was 45 minutes I had explained my situation with my cash and she had told me that it was only for grooming and website it said you know that you can order medicine and get appointments for so long story short the lady said that they and they couldn't referring to any local veterinarians who do low-cost veterinarian services
-
October 2022 by Kim G.
Poor Conure sitting at the bottom of the cage....nothing in cage but two perches and a food and water dish....water in dish was very dirty. Poor thong needs a needs a better cage environment and possible medical attention. Someone help this poor thing...........