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February 2024 by Miguel Silva
Very quick trip. They had what I wanted and checked out quickly
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January 2024 by Cassie C.
The store is fine, the pharmacy, however, is poorly run. The pharmacists LIE to you. On three separate occasions now, the pharmacists have lied to me straight to my face. I tried picking up my Moms prescriptions and they said they didn't have an order for her, which was a lie. I had to show the screenshot of my Moms conversation with her own Dr. confirming the prescription was sent over to this very address. They are extremely understaffed, overwhelmed, and take their anger out on customers. It's not fair to anyone- customer or employee, do us all a favor and get better management at this store.
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October 2023 by Barbara E.
Tried to confirm Covid test waited 25 minutes on hold and no one answered finally had to hang up this is terrible
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July 2023 by Gulizar Mirsalieva
The old women in the front working today was rude. No hi no nothing. Rude judgy face and threw the bag to me. Don’t understand hiring older grumpy people to present your store.
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May 2023 by Deep Dand
The front desk lady was judgy ? I printed some photos for same day pick up and went to get them. The photos didn't come out nice, I think that's why she judged. She also didn't answer something I asked and acted as if she was ignoring me
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May 2023 by Raizíl Tokashi
Obviously this CVS has an issue with staff training. There's one older lady that's very nice however the younger gentleman with the ear piercing is just rude. While looking for a house in the area we were making this CVS our one stop shop for all of our pregnancy cravings however according to ONLY the night shift gentleman me and my husband coming is multiple times to buy snacks was "suspicious" he then decided to single out my husband when he came in to get my keys I had forgotten claiming we came in "8 times" (we only went in 3 times on our way to and from house tours) and that it was suspicious and he was making sure we weren't dangerous to the store and that my husband and I never showed him our receipts. Word of advice to that gentleman: maybe if you hadn't spent 5-6 minutes bashing woman and talking about women get stuff for free with you buddy you would've noticed me and my husband flashing out receipt at you. He also later on a recorded phone call admitted to racially profiling my husband, stopping and questioning my husband without looking at his receipt, and admitted, by not seeing us having bought $30 worth of stuff, to not being attentive or working well during his job. I've traveled the US and have seen bad customer service but to racially profile my husband is not okay. WORST STORE EVER.*Attached are the supposed "non-existent" receipts he "didn't see."*
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May 2023 by MsMissy35
I'm literally writing this review while waiting at the window of the pharmacy drive thru. Waited in a long line for over 15 minutes then once I reach the window nobody's there. I ring the bell 1, 2, 3 times. Finally someone comes. No apology. Very frustrating.
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February 2023 by Jon hayes
Says they offer ups shipping but refuse to ship
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February 2023 by Doris B. Arrington
It is OK most of the time. Occasionally you are serviced bythe cranky person
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October 2022 by Tanya Nyusha
The employees are always polite and ready to help in resolving issues.The organization of work is well thought our.
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September 2022 by Alexandra The Queen
The pharmacist here are the ABSOLUTE WORST! They’re extremely rude and definitely need to learn manners.. Will never come here again to pick up my prescription.
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August 2022 by B
This CVS Pharmacy are the worst at putting the labels on the prescription bottles. It’s like they’re doing it blind. It’s seriously aggravating when they put the label so low or slanted that the bottle won’t even stay up right. Clearly they’re always rushing.
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July 2022 by Len J
This store sets the low bar for customer confidence. My vet called in a prescription for my dog. I called to find out when it would be ready for pickup. After over 10 minutes on hold, the person answering the phone said it would be ready after 2. When I got to the place after 2, I was told there was no prescription for me by the person at the drive thru. Someone else came over and said they were checking with the provider and it would be a few minutes.So three people, three different stories.. I no longer have any confidence in this pharmacy.
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April 2022 by Natalia Johnson
Have anybody else notice their money order machine is been out of order for more than 2 years I just went in the store and one of the employees tried to tell me the money order machine is been out of order since May of last year the last time I received a money order gotten a money order from CVS pharmacy broad Street Windsor was when my son just turned one he was born in 2018
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February 2022 by katherine penny
Not only has cvs pharm ripped me off numberous times, they have lied to me about not having generic brands. Horrible horrible customer service and lack of professionalism