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March 2024 by Kishore Ravindran
Nice location
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September 2023 by Rick S
Has to be the worst branch around. Only open from 10-4 M-F and nobody answers the phone when you call there. Lousy customer service. Unfortunately there aren’t many BofA branches around anymore to go elsewhere
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September 2023 by Chainblade Alliance
Worst bank! Biggest scam! Do not go here
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May 2023 by ana b
Worst Bank of America. They left me waiting while they chit chatted about personal things with customers. Go to Bloomfield. They’re much better and quick!
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May 2023 by David Bava
This place is only open 10-4 Monday through Friday. That's only 30 hours a week. That's pathetic. How are working people supposed to get there when we have jobs we need to be at?
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February 2023 by Gerald Dodge
Yup. One teller, huge line, always. Make sure to block out at least an hour of your time no matter when you go. Oh yeah and they closed or limited the hours of the other branches I used to go to. More inconvenient than ever to bank with them.
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September 2022 by Mike M
Really starting to hate Bank of America. They closed several branches and ATMs near me. This is now the closest. But still 15 minutes out of my way. The part that kills me, they are open Monday through Friday 10am - 4pm. That’s only 6 hours!! They should be open 16 hours so that I can get my money. I work 7am - 5pm. I have to take time off work to make any transaction. Horrible. Ready to leave them.
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August 2022 by sherlene lopez
Worst branch to visit. I been working in the area for 4 years and the times I have visit this branch is due to an emergency cause is the closer one to me and their customer services is horrible. The waiting time to see an agent is ridiculous. Adding that you have to wait over 30-45 min to be seen for the agent to get up in the middle of helping you to take care of other stuff.
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May 2022 by Dave Girouard
My daughter gave me a check which I deposited in my local credit union COMTRUST. The check was returned and I was charged a $10 fee. My daughter assures me there were ample funds and the bank could offer her no explanation why the check was returned. This incompetent bank screws up and I have to pay. She has had more problems with this bank and is now in the process of changing banks. Good riddance to Bank of America. They could have at least offered to reimburse the $10 fee
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February 2022 by Julie Fraysier
Hi, called multiple times to this location, no one is answering the phone!!!! Only 2 stars because when I have been in person the staff are friendly.
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January 2022 by Tiffany Nunes
Took time off of work to get here before 4 o’clock and the whole office is closed no tellers and no one in the drive-through and no notice and nothing on the website- How is this possible when they advertise their hours until 4 o’clock. Uuggghhh!!!
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March 2021 by Bradley Marks
Full service bank, have a greeter when you arrive to check you in and get you started. System works ok, but it still takes a while to get in and out. Not very busy so good location from that perspective.
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January 2021 by Jess Goossens
Thank you for ruining Christmas Bank of America! I would give you 0 stars if I could.My husband and I attempted to deposit a money order. The machine became unresponsive and ate both check and card. The only amendment they could provide over the phone is to order us a new card to come in 3 days, and the consolation of "we know how you feel", yeah doubt it. Thank god (sarcastic) that they waved the $50 expedited fee for a new card, wow what saints.Then with concern for who may come next we inquired about shutting machine down remotely so the next person who comes doesnt HAVE THEIR CHRISTMAS RUINED. The response was shocking, they can send some one out to shut down machine...but cant to recover card?We have been customers for decades, it's time to switch banks. Sitting in a freezing car for over an hour. I'm done.
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September 2020 by Nav Rhy
Never had a problem. But they are understaffed, and should hire more people.
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January 2020 by Danielle Black
I Got ONE certified check for 2,000 dollars which I needed for a deposit on a house. They charged me for it twice causing me to have an overdraft fee in my savings!
