-
December 2023 by Chelsea Armistead
I worked with Andy, the manager, and I can’t speak highly enough about his professionalism, efficiency and kindness!! He was transparent when answering all my questions about my account and the cost. I highly recommend this location and working with Andy!
-
December 2023 by Virgo Minded (king)
Everything went smoothly I had to get a replacement phone...Everything came on time within 24 hours and the store activated the phone in a reasonable amount of time
-
November 2023 by Bill Pater
Thank you, my new Iphone 15 works great. Staff was very friendly, helpful.It’s a little farther from my usual store but worth the drive. Thank you
-
November 2023 by Tony Montana
Great experience! Andy was very patient and informative. He answered all my questions, explained the billing for upgrading my phone. Overall great experience, I recommend anyone to come to this store, they were kind and patient, especially with someone like me that isn't very tech-savvy. 5 Stars!
-
September 2023 by Ron Dreher
If your looking for a new mobile phone go see the folks at the ATT Windsor CT store. They are super. They are extremely knowledgeable and explain every feature. This ATT store gets 5 Stars from me for sure
-
July 2023 by Audrey Peczka
First, my 97 year old dad I went to the Windsor store on Thursday. The agent was very helpful in recommending an unlock Flip phone for my dad. After we purchased the phone from Amazon, we brought the phone into the Windsor store on Sunday. I was a little skeptical since the original agent was not working. Instead, we worked with Xavier. He was most patient, kind, and helpful! He spent so much time helping my dad set up his new phone. He manually transferred his contacts and my dad told him which numbers he wanted to represent his frequently used contacts and Xavier did all of this for my dad. He even showed my dad how to use his new Flip phone. I was impressed by the quality of service Xavier provided for my father. I even offered to tip him which he emphatically refused. Xavier truly represents the best in what customer service should look like. Thank you Xavier for your help.
-
July 2023 by Marie Namkoong
Great customer service. Thank you Andy and Kevin for taking the time to make sure my sons phone was set up correctly. It was wonderful working with you.
-
April 2023 by Megan Murphy
This store is lucky to have a gem of a person and employee by the name of Xavier. I am switching my service over to another provider because I get a significant discount through my work, but if this weren’t the case I would be staying with AT&T because of the service I got from Xavier the other day. Long story short, the transfer of my service and phone didn’t go according to plan and I was about to be stuck in limbo until my phone could be unlocked to transfer over which would be anywhere between 24-48 hours. I went back to the AT&T store after my new provider told me they wouldn’t be able to get me set up, and Xavier went above and beyond to make sure that my phone service was back up and running. Even as a customer that is leaving, he still jumped through hoops to help me out and I was so grateful he was in the store that day!
-
April 2023 by Adriana Rodríguez
Xavier was amazing at helping me with some upgrades that were done incorrectly at a Bjs stand. He was kind, helpful, patient, and very informative. I was under the impression he was the manager because of how amazing his customer skills are. Truly happy I moved to att
-
March 2023 by Ajay S
I stopped in this morning needing an old phone>new phone data transfer and worked with Xavier to make that happen. He was on point with knowledge and technical acumen and made this happen for me easy breezy. If you walk into the store and see this man you are in good hands. Bravo ?
-
January 2023 by Alexander Sullivan
Lost my contact numbers have many medical problems and many of these numbers were my doctors I need those numbers but Claudiana got put my mind at ease and got all of my contacts back with no problem .She went above and beyond for me.
-
December 2022 by Dr. N.
Kevin was very helpful upgrading my daughter's iPhone for her birthday. However, the store automatically added the Protect Advantage insurance without asking me which is a $15 or so monthly add on. This is optional online so should not be an automatic add on. This required a long call to cancel the insurance and didn't leave a good feeling.
-
November 2022 by isaiah harvey
I LOVE THIS STORE, I received excellent service and everyone was so friendly. Look for Xavier if he’s there. Definitely the man
-
November 2022 by Roger Susaya
Went in to switch providers and upgrade my old phone, the process there couldn’t have gone easier. Sebastian was a pleasure to work with and his knowledge in all things AT & T was top notch. Would definitely recommend him and this store.
-
November 2022 by Ksavage Beatz
They have an amazing staff their. Kevin and Claudiana were so patient and kind. While i didn’t get to work with Xavier this time, I have in the past and he’s been amazing. Highly recommend !
