Windsor Ace Hardware is a highly regarded local store known for its attentive, knowledgeable, and friendly staff. Customers appreciate the personal and professional service, which feels different from large chain stores. The staff, including the owner and seasoned workers, consistently provide helpful advice and assistance, making customers feel valued and well cared for. The store is well stocked, clean, and organized, despite its size, offering a surprising variety of products. Customers often find exactly what they need quickly, whether it’s screws, chainsaws, or grills. The team is not only helpful in sales but also in product assembly and demonstrations, ensuring customers feel confident using their purchases. They go above and beyond, even staying after hours to assist with orders or help with urgent repairs, such as fixing a tree branch on a roof. The store’s support extends to the local community, with staff regularly helping out and supporting Windsor. Overall, Windsor Ace Hardware is praised for its excellent customer service, knowledgeable staff, and a welcoming atmosphere that makes customers feel like they are stepping back in time. Many customers express loyalty, highlighting the store’s professionalism and kindness as key reasons for their repeat visits.
Scott and his team are the best. They are attentive, knowledgeable, and courteous. For a small store, it it surprisingly well stocked, clean, and well organized. On top of that, Scott is a huge supporter of Windsor, always helping out. Can I give them 6 stars?
September 2025
Went here after failing to find 8 certain screws at home depot or lowes, and then finding out that the screws at home depot cost 15$ while similiar ones at windsor ace cost 3$, very pleased with the staff as well, after asking for help he found exactly what i needed quickly!
August 2025
Quick in-n-out, ordered on website. Quick reply and waiting for me
