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June 2024 by Francis Ziccardi
This is the third quest I have been to in two days to get a urine for employment and it's ridiculous that quest says walk-ins welcome I wait for 40 min. Then woman comes out and informs two of us waiting for walk-in that they do not accept walk-ins this is no way to do business or treat customers I will never go there again if it was me I would have found a way to help the people who come to you business
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May 2024 by Jacqueline Sorensen
Always in and out nice and quick
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May 2024 by Laura Ryan Lillibridge
My phlebotomist was very professional and I got right in for my appointment
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May 2024 by Drew
Walked in no one in the waiting room. Checked in given 5 and half hour wait. No one is available to talk too. It's disgusting the way these are run.
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May 2024 by Jennifer Brooks
I reserved my appointment time on-line. I used the scan-code to check in. Very efficient and quick.
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April 2024 by Suzanne Arsenault
Samantha was INCREDIBLE!!!
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April 2024 by Dillon Natle
Drive 50 min to Get there for my 210 appointment only to be told they stop drug testing for Cdl at 2pm
Waste of time
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July 2023 by slavyk malancha
Why they even have walk ins???
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July 2023 by Juleika Morales
0000000 Do not go here! The phlebotomist are very rude, the labs it's for my daughter and they can't answer if the labs it's supposed to be fasting or not. She yell at me in front of my daughter and never answered the question she told me to wait until my appointment. How my 11 years old will wait until 1pm fasting. Why they can't answer a question?
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April 2023 by Jane Christie
Great experience with all staff. They are very polite and get the job done. Samantha is one of the best in there. They will not miss your vein!
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March 2023 by Eidolun
Didn't even get to go. I needed to confirm they accept my insurance and it was impossible to talk to a human over the phone.
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December 2022 by Diane Dulka
I was a walk in waited for over an hour they took in 4 people with appointments. I left I had to go to work???
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August 2022 by Fredy Abrahante
Went in for a blood draw without knowing that you had to make an appointment and the woman who “greeted” me was surprisingly rude. She kept talking over me the few times I tried to get a word in to explain why I was here and why I didn’t have an appointment and giving me an attitude about not having an appointment or a mask (which I admittedly forgot). Based solely on that I’ll avoid this location in the future.
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August 2022 by Jim Beaulieu
Absolutely the worst place on this planet. Got turned away last week when no patients were there not knowing you had to make appointments. No one there and a blood draw only take a couple minutes. Why that they couldn’t take me is hard to understand. I made an appointment for 5 days later and get a text saying all is a go with a link to connect to when I got there. I followed the instructions when I got there only to read a sign that says they are closed for unforeseen reasons. Halfway home they then call me to inform me they were closed. Terrible healthcare as far as I am concerned. The whole healthcare system is gone to hell and covid is the cover up. Make your appointments some places else and not this careless place. Disgusting place.
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January 2022 by Nicole Sisk
My Dr sent in a lab order & I had a PCR covid test scheduled at the Windsor Locks, CT location, having done the pre-screeing questions online. I don't know if there was a language barrier, but the employee who screened me in told me to leave & that there are signs on the door explaining the policy about covid. I looked at the signs when I left & still have no idea why she wouldn't provide the test. The signs just say don't come in if you have covid symptoms or have had symptoms in the last 10 days. No & no. So??? I'm a rule follower & am always masked, careful & considerate. Rarely have I been so frustrated trying to have a conversation. She made no sense & was rude. Ironically, my Dr's office sent the order in because I'm not sick & they don't test you if you're asymptomatic, but Quest supposedly does, and it certainly seemed so based on the screening prior to making the appt. I just needed the test for work; left work early and wasted gas and time only to be treated badly and still be without a test. Won't be coming back to this location. I called Quest's customer service & they made note of my issue, and that's the end of the story.
