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November 2023 by Savaş Kılıç
Super nice working team and great job they do .
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October 2023 by Greg G.
My car was damaged and it was not my fault. My insurance was not paying for the repairs. There is no place better than Mastercraft. They took care of the insurance company and car rental for me. The work they did on my vehicle is flawless. Superior work. The car was delivered to me promptly with a bit of a delay due to supply chain issues but it was out of their control. The car was cleaned and like new when we picked it up!
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August 2023 by Betsy Therrien
Great service!! Amazing job on car and fair pricing
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April 2023 by Naketa Self
Todd is absolutely wonderful and was incredibly thorough when I got my estimate. However, the receptionist (Tracy) as noted in other reviews is very confrontational. Every interaction I’ve had with her has been unpleasant.
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February 2023 by Ann Dittman
Very friendly and knowledgeable staff. They take time to explain the repair procedure and listen to your concerns. Wonderful experience!! ?
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January 2023 by Laurie Brunton
I highly recommend this business. Very professional and experts in thier field. My car was hit in a parking lot. They took me right in and fixed my car. You would never guess it was hit. Very pleased with the workmanship and service.
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August 2021 by Brian Monat
I called to schedule an appointment, but the lady that took my phone call was very rude And unprofessional. The way She answered the phone and asked me questions (with almost a condescending attitude) Was very off putting. I decided not to use this place.
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August 2021 by Cognitive Dissonance
Incredibly rude on the phone, I needed to get rid of some scratches on my car before I sell it. I took my business elsewhere. This was my first and only experience with this company. They made me feel like I was bothering them.Services: Oil change
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June 2021 by Tony Leshinskie
I love how clear the guys are in explaining the what's and why's of the repairs they do before they do it. In my latest visit, they used an aftermarket bumper that initially had me concerned. After explaining why this was the best option (waiting for the manufacturer's part would take several weeks) and the reminder that MasterCraft guarantees their work for the life of the vehicle, I gave the go-ahead. The resulting repair made our 4Runner look like new.The paint matching was spot on.I hope I don't have to use these guys often, but I won't take any of my cars anywhere else for body work!
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June 2021 by Chiara A
they've worked on my car twice in the past couple years, woman at the front desk is kind and helpful. they do a great job!
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June 2021 by Ken Powalka
I went to Mastercraft auto body in Windsor Locks, Ct. It is a top quality shop to get a quote on my 79 Corvette . I spoke to the owner and he looked at some pictures that I brought to show the damage . Todd told me what it would take to repair the damage , but he said that the shop was fully booked for repairs , but suggested another shop that he trusts . That said , that shows the honesty and the amount of quality work this shop handles. Ken P. 6 / 10 /2021.
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May 2021 by Debra M.
Fantastic place. Honest and reliable. Will explain what they are doing and what you need to know. Very professional. This is a gem of a find. Go here!
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May 2021 by Richard Neis
Awesome experience! On time service with attention to detail. Very happy customer.
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April 2021 by William ONeill
These folks are fantastic! They made the necessary repairs quickly and efficiently getting my car back in service. I would recommend them to anyone needing autobody repairs.
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March 2021 by kimberly salas
Thank you so much again for the repairs in our car you guys are the best!!!
