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November 2023 by Glenroyhouse music Richards
This guy Matth he is the best he spend time an his work to make sure everything is ok. Thanks Matth. Very nice guy
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October 2023 by Jordan Rhea
Great over all service. Matt is a fantastic technician. He was very helpful and knowledgeable with what was going on with the APU issues. The front staff is outstanding and helpful. I would recommend thermoking northeast for any issues with your truck or trailer APU. They will take care of you.
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July 2023 by Hyend Transport
Amazing place to do business with. The saff is very friendly."Mat", the Tech you worked on my TriPack unit was super knowledgeable and transparent. He diagnosed the problem quickly and gave me my options. I definitely will go out of my way to use this dealer again in the event I need service.
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April 2023 by Josh Thomas
Big thanks to Matt and the team at Thermo King for getting my unit back up and running on short notice. These guys take what they do seriously and truly know what they’re doing. They caught several issues beyond what I came in for, which at least 3 other shops completely overlooked. Scott in parts was also very helpful and was able to give guidance on some additional parts I needed.If you’re trying to save a buck by avoiding the dealer I can tell you it is far more costly to constantly replace aftermarket parts and the issues associated with them. Ask me how I know!
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February 2023 by Bahtiyor Subhonkulov
They open 7:00am workers come 8:00am I’m with the hazmat load now is 8:20 no buddy doing something to fix , I hope they starting soon
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November 2022 by luther young
Shoutout to Matt that worked on my APU. A very nice respectful guy that knows what he’s doing and most importantly, very informational. he walked me through everything he was doing to my unit and explained in detail exactly what he was doing and why. Got to appreciate honest hard working people like that. Can’t forget Porsha, a sweetheart working in the office. Love office personnel that remain nice and respectful to everyone regardless of the crazies they have to deal with lol I hope I get to deal with these two every time I’m there. Would of been a 5 star but the parts are expensive here…
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August 2022 by Susan Werboff
We are a small trucking company. We took our reefer unit last week to them for a new chute. Somehow they pulled off the door handle and left it barely attached at the bottom. This is the back of a 53Foot trailer. Unfortunately we were in a hurry to pick it up and didn’t look. Once at a local truck stop we saw the damage and took pictures. We also found the used chute left in the back of the trailer. Due to the immediacy of the need to get the door fixed we purchased a drill and parts and fixed it ourselves. This cost us almost 150 dollarsWe send pictures and e mailed and still no acknowledgment of our complaint
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June 2022 by WhosYourDadzie LLC
Wonderful service from Matt, Thank you for going beyond and fixing my APU. Also my standby function, it’s running great!! Keep up the great service!!
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January 2022 by Tariq Abdulaziz
Minorities (African Americans) should avoid this place. I’ve had my units in for service there in the past and it’s the worst customer service I’ve received in the past 3 years.
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November 2021 by Charles Anderson
Good work but a little expensive
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July 2021 by Ken Dodson Jr.
Good people with great attitudes. Kind generous and more importantly helpful. Wonder Woman works there as well
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June 2021 by Jazzy Baby0720
Quick in and out under a hour on straight truck unit l, water on coolant sensor was causing warning ⚠️ light to come on
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June 2021 by Andy Puentes
Very well.and very profesional
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May 2021 by Aleksandar K
We charge me a lot and we did not fix the problem.After 4 hours i of driving i have to stop again in termo king
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May 2021 by Chris Leyendecker
Great bunch of guys Rick really knew what he was doing got me right in fix me right up thanks guys